Elm Chevrolet in Elmira including address, phone, dealer reviews, directions, a map, inventory and more

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301 E. Church St.
Elmira, NY 14901

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Sales: 607-302-5202

Used Cars: 607-317-6004

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 8:00am – 4:30pm
Tue 8:00am – 4:30pm
Wed 8:00am – 4:30pm
Thu 8:00am – 4:30pm
Fri 8:00am – 4:30pm
Sat Closed

Reviews of Elm Chevrolet

Overall Rating:

4.2 (out of 5)

81% recommend this dealer

52 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Promise to fix the problem, when they can't,they ignore...

Reviewed by Stevewells2015August 29, 2021

Promise to fix the problem, when they can't,they ignore you and the problem.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Chris Silvers - General Sales Manager - (607) 378-1324

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

It was well worth the 3+hour trip. From the initial phone...

Reviewed by New Chevy OwnerJune 21, 2021

It was well worth the 3+hour trip. From the initial phone call on Monday thru the completion of signing papers on Tuesday, the relationship was professional, upfront and honest, and through each step, lots of integrity. Mike was fantastic to work with and he made me feel at ease through the whole process. Thank you to him and the financial staff for making me feel extremely comfortable with my decision.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Chris Silvers - General Sales Manager - (607) 378-1324

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Not trustworthy

Reviewed by Ben Johnson from Lansing,MIJune 16, 2021

I was interested in a 2017 Chevy Bolt for sale at this dealer. When I looked up the VIN it said the car was listed for sale on February 2020. I first noticed it for sale in June of 2021. I do not live close enough to visually confirm their inventory but I would be surprised if they still had the car for sale over a year later. In my opinion they're not trustworthy.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Chris Silvers - General Sales Manager - (607) 378-1324

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Elm Chevrolet

We strive to be a dealership that provides customer service with a personal touch. We recognize that a large part of our success is due to our total commitment to achieving customer satisfaction in every part of our dealership. We believe a good reputation and good customer satisfaction is critical to our continued success.

Thank you to all of our new & loyal customers ! Without you that success would not be possible.

So again Welcome to Elm Chevrolet! We hope our relationship with you will be a rewarding one!

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