909 Fairport Rd
East Rochester, NY 14445

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Sales: 866-350-9798

Used Cars: 866-350-9798

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Hoselton AutoMall

Overall Rating:

4.1 (out of 5)

88% recommend this dealer

522 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Had a very good experience selling my husband’s truck

Reviewed by stjejaNovember 17, 2025

Had a very good experience selling my husband’s truck with Gwen’s assistance. It took a bit of work but Gwen was very patient, pleasant, and helpful. Thank you Gwen! Cindy

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi Cindy - Thank you so much for the wonderful 5-star review! We’re so glad to hear that Gwen made your experience smooth and positive — her patience and care truly shine through in everything she does. We appreciate you choosing Hoselton Nissan to help with the sale of your husband’s truck, and we’ll be sure to share your kind words with Gwen and the team. Thank you again for your trust and for being part of the Hoselton Family!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Hoselton Chevrolet’s EV chargers are $2.

Reviewed by DJL100September 28, 2025

Hoselton Chevrolet’s EV chargers are $2.00/kWh! Blatant rip off!! Most places charge between 40-60 cents/kWh. Just know if you buy your EV at Hoselton, don’t plan on charging there because it’ll cost you way more than any other public charger I have ever seen!

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

Met with salesperson at 10 am.

Reviewed by ftylerAugust 17, 2025

Met with salesperson at 10 am. All I wanted was info. on my about to expire lease. Rep really did not want to help me at all. Was very abrupt and condescending. Did not seem to be well versed on his own profession. I will not go back based on this.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your feedback. We’re truly sorry to hear about your recent experience and that we did not provide the level of service you deserved. The interaction you described is not reflective of the professionalism and respect we expect from our team, and we understand your frustration. We’d appreciate the opportunity to learn more and make this right. If you’re open to it, please reach out to me directly at jphastings@hoselton.com so we can review your experience in detail. Your feedback is important, and we want to ensure it’s addressed properly. – JP, Customer Experience Manager

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Hoselton AutoMall

Welcome to Hoselton Auto Mall! Hoselton Auto Mall has been proudly serving the Rochester New York area since 1920! We are located on the corner of Fairport and Marsh Roads in East Rochester New York. Shop 17 acres of new and pre-owned vehicles all in one location! We have a large inventory of new Toyotas Chevrolets Nissans and over 200 pre-owned vehicles at our Pre-Owned Super Center! We are only 15 minutes from the city of Rochester and just off I-490.

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