8040 Transit Rd
Buffalo, NY 14221

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 7:30pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of West Herr Chevrolet of Williamsville

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

636 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Service tech Zach Cannello was very Informative.

Reviewed by Mikecan6969November 30, 2025

Service tech Zach Cannello was very Informative. Very happy with the service and pricing and work

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very happy with the service tech (Zach ) Very

Reviewed by Mikecan6969November 30, 2025

Very happy with the service tech (Zach ) Very knowledgeable and polite, knew his job and information on my vehicle

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Easily made an appt for car’s first oil change/.

Reviewed by M OB from Amherst NYNovember 23, 2025

Easily made an appt for car’s first oil change/.tire rotation. All when well, took a little over an hour. Dan W explained all work done. Friendly and knowledgeable, answered any questions. Waiting room comfortable as well

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About West Herr Chevrolet of Williamsville

West Herr is dedicated to absolute excellence in customer service provided by honest responsible and respectful people.

We support individual pride company spirit and community involvement.

We provide a continuously improving and safe work environment that encourages creativity innovation and personal growth with sound financial performance.

We strive to be the auto dealer of choice for our customers the employer of choice for our co-workers and a model of integrity and excellence for our industry and our community.

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