8040 Transit Rd
Buffalo, NY 14221

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 7:30pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of West Herr Chevrolet of Williamsville

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

648 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Positive experience, professional and thorough!

Reviewed by Joyce atwell from Buffalo nyJanuary 14, 2026

Positive experience, professional and thorough! I will be back to go over a few things!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

2.0 (out of 5)

DealerRater doesn't give me enough characters to leave my

Reviewed by MakenzieJanuary 12, 2026

DealerRater doesn't give me enough characters to leave my real review so I'll give the short version: I"ve been through sales, the GM, and corporate. The next step is to file a formal complaint with the DMV. I will not stop until my issue is resolved: you're not the first people to try and screw me and I eat, sleep, breathe conflict management. The only reason this isn't a 1-star is because there are dealerships committing actual fraud or simply fronting for drug dealers.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

Google doesn't give me enough characters to leave my real

Reviewed by Makenzie from Buffalo, NYJanuary 12, 2026

Google doesn't give me enough characters to leave my real review so I'll give the short version: I"ve been through sales, the GM, and corporate. The next step is to file a formal complaint with the DMV. I will not stop until my issue is resolved: you're not the first people to try and screw me and I eat, sleep, breathe conflict management. The only reason this isn't a 1-star is because there are dealerships committing actual fraud or simply fronting for drug dealers.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About West Herr Chevrolet of Williamsville

West Herr is dedicated to absolute excellence in customer service provided by honest responsible and respectful people.

We support individual pride company spirit and community involvement.

We provide a continuously improving and safe work environment that encourages creativity innovation and personal growth with sound financial performance.

We strive to be the auto dealer of choice for our customers the employer of choice for our co-workers and a model of integrity and excellence for our industry and our community.

Ready to buy? Get a price quote before visiting the dealership.

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