36 Main St
Attica, NY 14011

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Sales: 585-591-2300

Used Cars: 585-591-2300

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 5:30pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 8:00am – 4:30pm
Tue 8:00am – 6:00pm
Wed 8:00am – 4:30pm
Thu 8:00am – 6:00pm
Fri 8:00am – 4:30pm
Sat 9:00am – 2:00pm

Reviews of Upstate Chevrolet

Overall Rating:

3.3 (out of 5)

88% recommend this dealer

107 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The Salesman-Manager at Upstate, Attica New York was so

Reviewed by g_tiddMarch 05, 2025

The Salesman-Manager at Upstate, Attica New York was so good to me. His name is Al Ficarella. He helped me chose the right vehicle for me to lease. He spent a lot of time with me explaining everything I needed to know. I leased from "another dealership" in 2023, the salesman was so pushy, and I felt like he really did not care as long as he sold me a lease. Al was not like that at all. He gave me my options and let me decide what I needed or did not need. I will be returning to this dealership in 3 years when my lease vehicle needs to be turned in. My daughter also leases from the "other" dealership, and she has decided to go to Upstate in Attica NY in one year when her lease is up. Very pleased with my whole visit at Upstate, Attica, NY.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Sounds like a scam and false advertising no returned

Reviewed by Garry from Chattanooga tnJanuary 12, 2025

Sounds like a scam and false advertising no returned phone calls beware people blah blah

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

The phone call wasn’t bad but you drive a ways away to

Reviewed by Just a buyer from West valley nyDecember 24, 2024

The phone call wasn’t bad but you drive a ways away to check out a truck n you pull up 9 codes on it and it’s leaking oil and it wont shift into four wheel drive , it was also advertised as having no rust but he bottom bed rails had rust flaking off its called false advertising u point all that out n get told its called advertising. They are trying to find some dummy to buy it and xxxx them over, people don’t waste your time going to any of there dealerships they are all full of excuses . This is the dealership in Holland ny manager’s name is Mike do not trust anything he says

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Upstate Chevrolet

For years we have been striving to give our customers the best quality service possible. Customer satisfaction is our number one priority and we want our Buffalo and Rochester area customers to know that we are here to help. The Upstate Automotive Group is one of the leading Toyota Chevrolet Dodge Chrysler and Jeep dealerships in the Erie County Wyoming County Genesee County Livingston County Niagara County Monroe County and Cattaraugus County area offering excellent customer service a friendly environment attractive financing options and great cars!

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