Melloy Chevrolet in Los Lunas including address, phone, dealer reviews, directions, a map, inventory and more

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377 Emilio Lopez Rd
Los Lunas, NM 87031

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Reviews of Melloy Chevrolet

Overall Rating:

2.5 (out of 5)

31% recommend this dealer

13 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Poor, Wait, "worst" service I've ever had.

Reviewed by HeathermomJune 22, 2018

I am not one to rate a company. I give them the benefit of the doubt. NOT HERE. I took my truck in to Brad Francis service department. But was treated smuggle and it just didn't matter if I was there or not. I would of rather had a root canal... Really. I'm Talking about the service department. I brought my truck in about a recall. He was unprofessional and it seemed like he didn't understand the process. I wish I could remember his name. I wanted to get the truck serviced also. Change the oil in the motor and transmission and do the 100.000 service.. I was ready to spend about $1,000 to get everything up to speed and it was due. But after this gentlemans attitude. I wouldn't ever go back. Maybe it was because I was a girl that he tried to over talk me. Talk to me in circles and then try to sell me something that I didn't even need. The estimate was ridiculous and HE was just a jerk. I knew what i wanted him to do with the truck, but he just felt shady and like i was wasting his time. In short. I wouldn't go back due to the attitude this guy had and the coldness that he showed. If you do go there, beware and you might want a second option, if you can get through the rudeness and snarkness.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Still WAITING

Reviewed by Raymond JaramilloFebruary 13, 2018

I purchased a 2017 silverado ,I noticed some rock chips on the fender &on roof next to windshield , a ding on right rear cab .I brought it up to the salesman . He took pitchers & told me he'll let the body shop know & will get back with me .This was in Oct.2017. Still waiting . I would call to the salesman ,they would tell that he's with a customer to leave him a message .Still waiting. I'm not exaggerating about this . I recommend go elsewhere .

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Very unprofessional sales reps as well as sales managers.

Reviewed by JerrymDecember 15, 2017

I went to this dealership with the intentions to purchase a new vehicle. The three sales reps were new and had no idea of how to purchase a vehicle. The process was long and very unsatisfying. After two hours I left because they did not wish to honor their words and continued to attempt to up sale. Don't waste your time here. The sales reps looked and dressed as street venders. STAY AWAY!!!!!

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

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