2155 S Canal St
Carlsbad, NM 88220
Sales Department
| Sun | Closed |
| Mon | 8:00am – 8:00pm |
| Tue | 8:00am – 8:00pm |
| Wed | 8:00am – 8:00pm |
| Thu | 8:00am – 8:00pm |
| Fri | 8:00am – 8:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 6:00am – 6:00pm |
| Tue | 6:00am – 6:00pm |
| Wed | 6:00am – 6:00pm |
| Thu | 6:00am – 6:00pm |
| Fri | 6:00am – 6:00pm |
| Sat | 7:30am – 3:00pm |
See all dealerships near Carlsbad, NM that carry Chevrolet
Showing the most recent reviews from Cars.com and DealerRater.
Great car buying experience.
Great car buying experience. Jonathan was great. Sales desk worked the deal quickly, and finance did an awesome job. Reiser followed up with me later. Really appreciated their honesty and being upfront about cost.
Dealer Response
Thank you, Allen! We're thrilled to hear you had a great car buying experience at Carlsbad Chevrolet. It's wonderful to know that Jonathan and our team helped make the process smooth and transparent for you. We appreciate your kind words and hope to see you again soon! Enjoy your new vehicle! Sincerely, The Carlsbad Chevrolet Team
Maximum rating = 5
I called three times to make an appointment left a
I called three times to make an appointment left a message with the service manager never got a call back. I had to drive down to the dealership in order to make an appointment to get my vehicle serviced and then had to go back home. Pick up the vehicle in question and take it back
Dealer Response
Thank you for sharing your experience with us. We understand that your attempts to make an appointment at Carlsbad Chevrolet were not handled as smoothly as we strive for. We appreciate your feedback and will work to address this matter further and improve our service. Your satisfaction is important to us, and we hope to make your next experience much more efficient. Sincerely, The Carlsbad Chevrolet Team
Maximum rating = 5
I first went to the dealership in January to see what
I first went to the dealership in January to see what they had because I had a loan from my credit union. When I got there I gave them my approval letter to see what I could look at and what deals could be done. Unfortunately they told me they could help me even though they were unable to. We were unable to get a deal done with my approval letter being that I needed to cover 10% of the msrp. They said they could get something done with their lenders but promised not to run my credit more than needed. They preceded to run my credit at least 6 times even after I told them I want to just wait til I got some money to cover the deal I got with my credit union. While this was going on it is winter and they had the ac on in the building. I had to go to the bathroom just to stay warm. I eventually got the keys back to my car I was wanting to trade in at almost 8:45 and I got there at 5:30. They were still running my credit the next day. I eventually got a car from them two weeks ago but it was because it was the best deal for me but I would prefer to never shop at Carlsbad Chevrolet for another car. Their customer service was unsatisfactory and my credit union did most of the work. Not to mention the cleaning job they did on the car was unsatisfactory as well. All around they need a lot of improvement and I hope this review leads to that improvement.
Maximum rating = 5
Carlsbad Chevrolet has been serving Carlsbad and all of South East New Mexico with quality new and used Chevrolet vehicles for many years. We are located on South Canal Street in Carlsbad so if you're having trouble finding us please visit our hours and directions page for specific driving instructions. We are committed to beating any competitors prices and giving you the best deal in this part of the country. That's why we are The Power House of Price!
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