Maxon Buick GMC in Union including address, phone, dealer reviews, directions, a map, inventory and more

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2301 US-22
Union, NJ 07083

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 5:00pm

Reviews of Maxon Buick GMC

Overall Rating:

2.8 (out of 5)

33% recommend this dealer

6 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

In my opinion Avoid this place

Reviewed by Bought else where from Fanwood, njApril 20, 2021

Avoid this place!!! We looked at a car and decided we liked it. We were dealing with Gee. Decided we wanted to get the car on Saturday, we had to jump through all kinds of hoops to get the actual price. That should have been the warning sign! Agreed on the price Saturday over the phone but we were in Virginia. Told him we would be up Monday at about 5:30 to pick up the car. He called us on Monday at 11:30 to confirm we were coming up. We told him yes and drove up from Virginia. We get there and he is too busy to really help us. He knew who we were since he called us by name.Then shows us the wrong car and finally tells us he just sold the car we had driven up to get but he has others. Classic bait and switch. We walked out. I will not buy anything from these people!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

We understand that you were offered the option to give a deposit to hold the car, but you declined, and we also notified you before your next visit to our dealership that the car was sold. We do take every effort to communicate with potential buyers and provide updates as needed. Thank you.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Best dealership I’ve ever dealt with on my leasing

Reviewed by Edgar luiz from Staten Island nyApril 11, 2021

My experience with Gee the sales person was great straight to the point no stress no BS just was treated courteously caring n Proffessional I’ve been to a few dealerships was very disappointment by how not to treat a customer.

  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hello Edgar, thanks for telling us that Gee was very helpful, as well as courteous and professional. Thanks for the great review!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

2.0 (out of 5)

Plate mixup

Reviewed by Dina from Brooklyn nyNovember 21, 2020

The process of buying my car back in May 2020 was great until I realized weeks later that I had put in to transfer my plates and they mistakenly put in to register my vehicle for new plates. A couple of weeks later they mailed me more “temporary” Plates with a note that I was still waiting for my custom plates which was extremely confusing. I only realized the mistake after the DMV contacted me saying they were going to suspend my license. After multiple attempts of trying to figure out what was wrong (calling the dmv, my insurance company and the dealership multiple times) the dealership informed me of the mistake and told me I was going to be refunded the difference. That was in August 2020. It is now November and I have called multiple times informing them that I never received the difference only to be put on hold and put to a voicemail. I am very disappointed with how they handled this mishap.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 4

Quality of Repair N/A

Maximum rating = 5

About Maxon Buick GMC

Why should you buy from Maxon Buick GMC? Our unmatched service and diverse Buick GMC inventory have set us apart as the preferred dealer in Union. Visit us today to discover why we have the best reputation in the area. Our trained sales staff will help you every step of the way during your shopping experience at Maxon Buick GMC. Our team is ready to answer any questions you have.

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