1180 Goffle Road
Hawthorne, NJ 07506
Sales: 888-779-4966
Used Cars: 877-636-1060
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 2:00pm |
See all dealerships near Hawthorne, NJ that carry Chevrolet
Overall Rating:
4.6 (out of 5)
95% recommend this dealer
5754 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Since the change in ownership this place is an absolute
Since the change in ownership this place is an absolute joke! This was my third and final service visit since the ownership change. I came in for an oil change and tire rotation. I was told there was a nail in my driver side rear tire, that was patchable, and asked if I wanted to have that done at additional cost. My answer was no because I have a tire protection plan that I purchased from “Hawthorne Chevrolet” under the previous owner that I learned is no longer accepted at “Hawthorne Chevrolet” by the current owner during a previous request for service for a nail in my tire. I was told that DLP (the tire protection company) would not make payments to them for service plan repairs. I called DLP and was told the exact opposite. They said the current owners of “Hawthorne Chevrolet” will not perform work on DLP plans because they were not happy with the reimbursement amounts of that contract. I was told that the tire rotation did not occur this visit because the technician did not want to “disturb” the compromised tire. So, in essence, the current owners of “Hawthorne Chevrolet” charged a customer of more than 15 years (leasing a new vehicle every 3 years or so) $120.00 for an oil change, let me leave with a compromised tire on my vehicle on the way OUT of their service center with the recommendation that I drive, on a compromised tire about 20 miles out of my way to get it repaired at Mahwah Buick (who would honor the DLP plan), even though I purchased a tire protection plan from “Hawthorne Chevrolet”. As I opened this review with… What an absolute joke!
Dealer Response
Mike, we are really sorry to read about your frustrating experience with us, and we sincerely apologize for any inconvenience that we've caused you. It's disappointing to know that the change in ownership has affected your previous arrangements, and we understand why this would be bothersome. We would like the opportunity to address your concerns directly. Please reach out when you have some time to talk. Thank you, Jamie Brown - Customer Care Manager - 845-353-1919 x 3151
Maximum rating = 5
Highly recommend working with christian.
Highly recommend working with christian. Not pushing to make sale, friendly and reasonable to work with. I know there are some negative reviews however I would disagree. Reach out to christian and he will give you the best they can offer. We will be back for the next lease for sure.
Dealer Response
Ed, your feedback means the world to us! We are delighted to read that Christian once again provided a top-notch experience here at Hawthorne Chevrolet. See you next time!
Maximum rating = 5
Highly recommend doing business with Hawthorne Chevrolet.
Highly recommend doing business with Hawthorne Chevrolet. Friendly staff and really try to work with you. Our salesman Christian did a great job making this a smooth sale. Will def be back for the next lease.
Dealer Response
Thank you for the positive feedback! We're glad Christian and the team made your experience smooth and enjoyable. We look forward to helping you again at Hawthorne Chevrolet.
Maximum rating = 5
Helpful teams greet you and address your driving needs in a budget-accommodating and time-friendly fashion. You can trust the experts at our Chevrolet dealership in Hawthorne, NJ. Because Hawthorne Chevrolet has been family-owned and operated for over 90 years, we know how to make you feel at home. We offer GM-certified service and parts, in addition to a wide array of new Chevrolet models and used vehicles, along with affordable financing. Customers from all across the New York City metro turn to Hawthorne Chevrolet, as we're proud to serve drivers from the surrounding communities of Clifton, Wayne, Oakland, Ramsey, Hackensack, Paterson, and Paramus. Hurry up and save today by shopping at Hawthorne Chevrolet!
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