Atlantic Auto Group in Egg Harbor Township including address, phone, dealer reviews, directions, a map, inventory and more

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6820 Tilton Rd
Egg Harbor Township, NJ 08234

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 9:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Atlantic Auto Group

Overall Rating:

4.4 (out of 5)

86% recommend this dealer

724 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Terrible incompetent service department. Very thre

Reviewed by Jack from Atlantic CityMay 07, 2022

Terrible dishonesty and incompetent in service department and related upper management agressive behavior. Vehicle removed after demanded payment and taken to other franchisee out of town. Chrysler needs to revoke this dealer franchise.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 2

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Poor service

Reviewed by Dave from Brigantine, NJApril 13, 2022

Dropped my vehicle off Monday 4/11 for a pre schedule appointment for LOF, Rotate tires, and asked to have the tech investigate a “buzzing” in n the dash. Vehicle wasn’t ready Monday evening Tuesday I got a call that they had 4 hours into my vehicle and it wasn’t ready for pick up Tuesday. I got a text Wednesday morning that the vehicle needed to be test driven. I got another text that said my vehicle was ready. The buzzing was corrected but, No lube oil or filter No tire rotation I gave up 2 days of work for someone to work for 4 hours on my vehicle.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 3

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Absolute worst experience ever. Car taken in for a...

Reviewed by frankBDecember 23, 2021

Absolute worst experience ever. Car taken in for a simple oil change. Arrive 5 minutes before our appointment. Told it will be a few hours before we can be seen due to a Christmas party. We leave. It took 30 minutes just to get someone on the phone. Hit 0 for operator and you get voicemail Hit 1 for sales you get a guy in Cherry Hill Hit 2 for Service. Put on hold immediately. Hit 3 for parts. They answer but will do nothing but transfer you back to voicemail. After being on hold for 25 yes 25 minutes I get a manager. Talks us into returning. HUGE MISTAKE. Told the car needs a software update. Not told how long that will take. Our 1PM appointment ends at 4:45. They admit to not telling us the software update will take more than an hour and a half. That's AFTER the oil change. They knew it would be at least an hour but failed to inform us. A software update that was not needed at that moment. Now we have missed 2 other appointments. And will be late for a 3rd. All because of the complete lack of competent communication between staff and a customer. Go there if you enjoy being treated as if your time isn't nearly as valuable as theirs.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Atlantic Auto Group

Atlantic Auto Group offers many automotive products and services to our Atlantic City area customers. From quality new Volkswagen Jeep Chrysler and Audi vehicles to used cars we know anyone looking for a luxury car convertible or sports car in Greater Atlantic City - South Jersey will likely find what they want at our dealership. Our services include trusted Volkswagen Audi Chrysler and Jeep car repair original Volkswagen Chrysler Jeep and Audi parts auto body repair and financing to help our greater Vineland Pleasantville and Philadelphia area customers purchase the car of their dreams.

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