545 Main St
Gorham, NH 03581

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Sales: 603-931-4594

Used Cars: 603-931-4594

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat Closed

Reviews of Berlin City Chevrolet GMC

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

Your repair work is acceptable.

Reviewed by Gothreau, John J from Belin, NHSeptember 09, 2024

Your repair work is acceptable. What is very, very disappointing is the fact that by paying ahead of time for the total repair, prior to the work being done. And not going through the insurance company to pay out for this job, and also waiting for a replacement part to arrive, you dealership would charge an additional cost/fee amount for a loaner vehicle to drive. When the repair is actually being worked. This leaves a bad impression about your dealerships priority. Is it customer satisfaction or customer penalty for paying ahead of time for any repairs. Not a good selling point, in my opinion.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

My experience

Reviewed by Hynes, Randy from Berlin, NHJuly 13, 2023

Very prompt and doing what is needed to get the auto loan and into the truck I wanted

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Berlin city Chevy lost a customer

Reviewed by N/a from New Hampshire December 12, 2022

Terrible service only reason I gave a 1 star is that they answered the phone and when she did the most RUDE women said she was Transferring me and when I told her how can u transfer me when u didn’t give me a chance to tell u my problem so then she says what’s your problem( very very rudely) I told her I’ve been a customer service manager for 24 years and she needs to be terminated she then says good for u mam and hangs up I guess I’m off to AA auto in Gotham to get GREAT customer service wake up MANAGERS your customers are your pay checks (service dept Berlin city Chevy ) your receptionist SUCKS at customer service

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Berlin City Chevrolet GMC

Hello and welcome to Berlin City Chevrolet Buick GMC, located in Gorham, NH. Our team of friendly and experienced professionals is dedicated to meeting your needs as our valued customer. We take pride in offering you an extensive inventory of vehicles that you can conveniently explore online. If you have any questions about a particular vehicle, would like to schedule a test drive, or inquire about financing, please don't hesitate to contact us. We are committed to helping you find the car of your dreams with our customer-centric approach. If you can't find what you're looking for, we'll assist you in finding a model that suits your search. Thank you for considering us at Berlin City Chevrolet Buick GMC. We look forward to serving you.

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