302 Fulton Ave
Plattsmouth, NE 68048
Sales Department
| Sun | Closed |
| Mon | 8:00am – 8:00pm |
| Tue | 8:00am – 8:00pm |
| Wed | 8:00am – 6:00pm |
| Thu | 8:00am – 8:00pm |
| Fri | 8:00am – 6:00pm |
| Sat | 8:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:30pm |
| Tue | 7:30am – 5:30pm |
| Wed | 7:30am – 5:30pm |
| Thu | 7:30am – 5:30pm |
| Fri | 7:30am – 5:30pm |
| Sat | 7:30am – 12:00pm |
See all dealerships near Plattsmouth, NE that carry Chevrolet
Showing the most recent reviews from Cars.com and DealerRater.
Jesse and Josh in maintenance were great.
Jesse and Josh in maintenance were great. Got my car in before schedule,and did an amazing job. Hands down the best experience with this company I've ever had in my 5 years as a customer. Thanks guys!!!
Dealer Response
Thank you, Kristine! We appreciate your kind words about Jesse and Josh in maintenance. It's wonderful to hear that we could provide you with such a positive experience and get your car in before schedule. We value your loyalty over the past five years and look forward to continuing to serve you at Gregg Young Chevrolet of Plattsmouth. Come back and see us anytime! Sincerely, Troy Young | Service Manager | 402-296-3210 | troy.young@gyautogroup.com
Maximum rating = 5
Greg Young service department has had our 2018 chevy high
Greg Young service department has had our 2018 chevy high country truck since the end of July!!!! All because it wouldn't start!!! It has been a nightmare. Not alot of contact, we usually have to call and check on the status. We did get to pick it up twice, with it breaking down before we could drive it 24hours. We understand the lack of parts and employees but this is unreal. Our summer has been awful, we normally go camping and mow yards, etc. We have lost a ton of money. The service department seems nice and clean, and Hayden has been nice when we have reached out. We are not sure all the issues but if the job is too much for their mechanic then they need to call in someone else. In the last few weeks they were able to loan us a vehicle, but that is a whole other story!!!
Dealer Response
Thank you, Jill, for sharing your experience with us regarding your 2018 Chevy High Country truck. I understand how frustrating it must be to face ongoing issues and a lack of communication during this time. While I appreciate your acknowledgment of our service department's cleanliness and Hayden's customer care, I value your feedback on the need for improved communication. I encourage you to reach out directly to Gregg Young Chevrolet of Plattsmouth to discuss your concerns further so I can work toward a resolution and ensure your experience improves. Your insights are important to me, and I strive to maintain our high standards. Thank you for your patience. Sincerely, Patrick Hale - Customer Experience Manager - Patrick.hale@gyautogroup.com
Maximum rating = 5
I took my 2021 Traverse to the Plattsmouth dealer 2 weeks
I took my 2021 Traverse to the Plattsmouth dealer 2 weeks ago for warranty work. When I physically checked on it yesterday they had not even started the repair. The part was delivered and I was told that they only had 2 mechanics that could do the work and due to a recall on the 2024 traverses they were priority. When I try to contact the service department I have to go through an operator who sends and email to the advisor and I have only heard back from them one time. They did give me a courtesy car but I wish I had taken to another dealer, I will never go back there for service or to buy a vehicle!
Dealer Response
Thank you for sharing your experience with us. I understand your frustration with the delay in your Traverse's warranty repair, and we appreciate your feedback regarding the service communication. At Gregg Young Chevrolet of Plattsmouth, we strive to provide timely and efficient service, and it seems we fell short in your case. I encourage you to reach out to me directly so I can address your concerns and work towards a resolution. Your satisfaction is important to us, and we value the opportunity to improve. Sincerely, Patrick Hale - Customer Experience Manager - Patrick.hale@gyautogroup.com
Maximum rating = 5
Gregg Young Chevrolet of Plattsmouth was established in May of 2011. We provide a great selection of New Chevrolets GM certified and quality pre-owned vehicles. Gregg Young has been associated with the car business for over 20 years. He began his career as a sales person and general manager for a local Chevrolet dealer before starting his own highly successful used car business located in Plattsmouth Norwalk and Nebraska City NE. His achievements are attributed to how he and his team care for the customer and understand how to provide a service experience which is at a personal level.
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