Norfolk GM Auto Center in Norfolk including address, phone, dealer reviews, directions, a map, inventory and more

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1123 S 20th St
Norfolk, NE 68701

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Norfolk GM Auto Center

Overall Rating:

4.9 (out of 5)

97% recommend this dealer

162 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Get treated with value...

Reviewed by Andy from NorfolkDecember 23, 2019

You always get treated with value and respect...worth checking out first ... a dealership that can save you time and effort ... you know you can trust this dealership to assist you in finding what you are looking for and not what they want to put you in ...

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

2019 Chevrolet Silverado 1500

Reviewed by Shannon C Reed from Wayne, NebraskaOctober 29, 2019

I took my 2016 Silverado in for routine oil/filter change and happened by the desk of Felipe Martinez. He sold me the 2016 and we engaged in a conversation about change to a newer pickup. He printed out several 2018 models that were available on the lot. I took that info home. Knowing I was wanting a "Nebraska Red" color, he located a new 2019 Silverado. Due to crop harvest I wasn't able to travel the 35 miles to Norfolk to see the vehicle so Felipe drove it to our farm. We sat at my desk and worked out a trade-in price for the 2016 and it was too good to pass up. Yes, Felipe was looking for a sale, BUT, I don't know of any other salesman that would drive a new truck 70 miles round trip in order for the potential buyer to see it. Felipe responds rapidly to texts, emails and phone calls. Add to all of this, the Chevrolet Silverado is the best pickup in its class!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Shannon-thanks for leaving a review. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We appreciate your business. The Norfolk Auto Center Team

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great experience! Dennis was a true professional !

Reviewed by Kent McCallum from Norfolk NebraskaOctober 25, 2019

Would recommend to anyone! All the salesman where friendly not pushy. Help me find what I was looking for at my pace. Will be back for service work as well.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Kent-thanks for leaving a review. We're pleased to know we have been able to exceed your expectations and really help you out. The Norfolk Auto Center Team

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Norfolk GM Auto Center

Our customers have told us that the most unpleasant aspect of buying a new or used vehicle is negotiating the price. With that in mind we've decided to give EVERYONE our very BEST PRICE right up front. At Norfolk GM Auto Center in Norfolk NE we have our very BEST PRICE on our vehicles at ALL TIMES. We have priced every new and used vehicle with our true best price to assure the integrity and fairness of your buying experience. Our sales consultants are NOT paid to sell cars. They are paid to help you find the car or truck that is right for you. One consultant stays with you through the entire process.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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