3655 S Campbell Ave
Springfield, MO 65807

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Sales: 417-553-2982

Used Cars: 417-283-3232

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Reliable Chevrolet

Overall Rating:

2.8 (out of 5)

79% recommend this dealer

384 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

This place is deceptive, lies about what they do and

Reviewed by Jesjohnson1107October 31, 2025

This place is deceptive, lies about what they do and Berkshire needs to fire the managers.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We are sorry to hear that you feel this way, and we understand your frustration. Your feedback is important to us, and we take these matters seriously. We would appreciate the opportunity to discuss your specific concerns and work toward a resolution. Please contact Eric Shoemaker, our General Manager, at 417-522-1617 so we can address this matter directly with you.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Reliable Chevrolet made buying my new truck a very

Reviewed by JOSEPH THOMPSON from Springfield, MissouriOctober 08, 2025

Reliable Chevrolet made buying my new truck a very enjoyable experience. Blade listened to what I was looking for and helped me find the perfect truck. Ethan streamlined the financing and even found me more discounts. Even after the sale the manager called to see if there was anything that I needed and asked how I was enjoying the truck. Overall fantastic buying experience. I was not bombarded with salesmen or was pressured into anything. All my vehicles will now come from reliable Chevrolet.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We are absolutely thrilled to hear about your wonderful experience purchasing your new truck with us, Joseph! It's fantastic to know that our team took the time to understand exactly what you were looking for and helped you find the perfect match. We're so pleased that the financing process went smoothly and that additional savings were found for you. Your feedback about our follow-up service means the world to us - we truly care about ensuring our customers are completely satisfied even after they drive off the lot. We're honored that you felt comfortable throughout the entire process without any pressure, and we're grateful to have earned your trust for all your future vehicle needs. Thank you for choosing Reliable Chevrolet and for taking the time to share your positive experience!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Abhorrent experience.

Reviewed by kmcneil9September 04, 2025

Abhorrent experience. Had a verbal agreement to purchase a truck and have it delivered, ran the credit check and then no one contacted me. This was monthend so I think they sold the truck out from under me to pad their numbers. I called the next week and the new sales manager claimed someone "took the other key." Also claimed they'd make it right but then radio silence again. Emailed the general manager and no response. I'm sure they'll suppress this review.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

We are sorry to hear that you feel this way about your recent experience with us. We understand your frustration when expectations around vehicle purchases and delivery arrangements are not met properly. The breakdown in communication you experienced after your credit application was processed is concerning to us. We recognize how disappointing it must have been when contact was not maintained as promised, especially during such an important transaction. Please contact Eric Shoemaker, our General Manager, at 417-522-1617 so we can discuss your experience further.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Reliable Chevrolet

Welcome to Reliable! For over 40 years we have served the people of Missouri with honesty integrity and respect. With a full service body shop and auto repair center that is second to none our service will be matched by no one! We will beat our competitors' best offers to earn your business and we provide service with all major insurance providers and work on any make or model vehicle - no matter what you drive we can fix it! We are the premier dealership in Southwest Missouri! Come Experience Reliable Chevrolet and Infiniti of Springfield!

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