Jim Trenary Chevrolet in O Fallon including address, phone, dealer reviews, directions, a map, inventory and more

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501 Auto Mall Dr
O Fallon, MO 63368

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Sales: 636-333-5278

Used Cars: 314-488-2894

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 6:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 12:00pm

Reviews of Jim Trenary Chevrolet

Overall Rating:

4.2 (out of 5)

81% recommend this dealer

371 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Bought a new 2019 Colorado. Had the radio/screen...

Reviewed by Journeyfan317October 13, 2021

Bought a new 2019 Colorado. Had the radio/screen replaced twice. Took to a new dealer since I moved out of state for AC leak. The hose was never connected or disconnected during service at O’Fallon location. Both sides of floor have been leaking for who knows how long and they claim it wasn’t their fault. Horrible customer service.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I had popped into Jim Trenary Ford to have the service...

Reviewed by tom.wiesler.1535October 10, 2021

I had popped into Jim Trenary Ford to have the service department balance the wheels on my truck. I was expecting to have to make an appointment, but that was not the case. Instead, the Service Advisor, Jerry K, set the service order up, and I got the service completed within a short time. Jerry was pleasant, informative, and personable. The problem was resolved the first time, on time. Thank you, Jerry and Jim Trenary Ford, for the enjoyable experience. Yes, it is possible to have a pleasant experience when dealing with car maintenance. Jerry and the service department proved that to me. I will be back for future service and when the time comes to purchase another vehicle.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

We purchased a used 2016 Silverado Diesel Truck on July...

Reviewed by RsleightOctober 07, 2021

We purchased a used 2016 Silverado Diesel Truck on July 3, 2021. We did not purchase the almost $800.00 warranty. A 2016 diesel with under 62,000 miles is just getting broke in, right! 4 days later the check engine light came on. We took it to a Chevrolet dealership. We had 2 blown head gaskets, radiator needed replacing, and a new turbo charger. Cost $14,000 for repairs. They suggested we contact Jim Trenary dealership. I contacted our salesman. He said that Jim Silverman wanted to know what if anything Chevrolet was going to do as far as helping us. Chevrolet agreed to pay $10,000. The dealership doing the repairs agreed to charge us only $2,000 more. I talked to Jim Silverman, he said they will not help in paying for the repairs. That is why they offer the extended warranty. I asked if they would help in some way with the repair bill. Again I was told no. I sent the Jim Trenary dealership a certified letter stating this request and a copy of the repair order on August 4, 2021. I also asked them to respond to my letter. To date I have not received anything from them. When you pay $50,000 for a vehicle you expect it to last more than 4 days!!

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Jim Trenary Chevrolet

Our large inventory and wide selection of models along with competitive pricing allow us to make you a great deal on the Chevrolet of your choice. At Jim Trenary Chevrolet our goal is to assist you in making a confident decision. Our professional and friendly O'Fallon staff members are here to answer your questions and listen to your needs. Whether you're shopping for a new or pre-owned vehicle we're here to help with your search. Our well-stocked inventory includes Silverado Colorado Equinox Traverse and the rest of the New Chevrolet line up! Plus a Great Inventory of Pre-Owned Vehicles starting at $3995.

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