Heartland Chevrolet in Liberty including address, phone, dealer reviews, directions, a map, inventory and more

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501 N State Route 291
Liberty, MO 64068

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Sales: 816-479-5012

Used Cars: 816-479-4355

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Heartland Chevrolet

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

315 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Dishonest. Unethical. Bait and switch. Don't sell your...

Reviewed by Crdavis54September 16, 2021

Dishonest. Unethical. Bait and switch. Don't sell your used car to this place. Offer was for $2500 then dropped to $750. Had to beg for $50 more. Was led to believe "code" Lucas read indicated something potentially very bad. Was lied to about a mechanic actually buying the car, not Heartland. Ok, so I stupidly sold! Hours later my cars listed on cars.com and Auto trader for $4800! Shame on this place! Enough said.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Beware

Reviewed by Loser from Liberty, MOSeptember 16, 2021

Was quoted $2500 in email offer to buy my 07 Chrysler PT Cruiser, took car in and Lucas (?) took pics, drove it, ran sensor code (Id informed him of check engine light day prior) came back and said in a nutshell, cam shaft or crank shaft...offer was $750. Said a mechanic across street was buying? Lucas(?) made it sound as if my PT was bad. Said I didn't have to take $750 offer...but I ended up haggling for $50 more.I sold my car for $800. Less than 11 hours later its listed for Sale by this car dealer for...$4800!! Took screen shot of listing has no photo but vin# exact match! Description all glowing & wonderful! Shameless! Shame on these people! I'm elderly, l'm on a low fixed SS income and am just 😲! Thought Id seen some awful things in life. This dealer totally cheated me. My fault. Ignorance, age and naivety are no excuse. Even later in life lessons are learned the hard way. Beware of this place. I did report to our AG here in MO but..😒 no laws broken here, just ethics.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hi there, we regret your most recent visit with us was not up to the standards we strive for. We would like the opportunity to address your concerns. Please reach out to us directly at (866) 470-4761 when you have a chance. Thank you, and we look forward to hearing from you.

Overall Facilities 3

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

The service department was able to get my daughters truck...

Reviewed by KimJune 29, 2021

The service department was able to get my daughters truck in for brake replacements quickly. They did a great job. They replaced the rotors and brakes and informed us of a small leak they were able to fix right away. The staff there is friendly and very helpful. Garrick promised the replacement would be completed in one day. It was done in 6 hours with an oil change and all the routine checks! The technician working on it did a great job. Some dealerships tend to treat women customers like we are stupid, I haven't had that at Heartland. Thank you

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Heartland Chevrolet

Heartland Chevrolet is located in Liberty Missouri and is one of the fastest growing Chevrolet dealerships in the Midwest. Our easy buying process and our extremely competitive pricing makes Heartland a dealership that everyone is talking about. Come see why Heartland Chevrolet has been named one of the best dealerships to purchase a vehicle from. Heartland Chevrolet - "Where Nice People Buy From Nice People"

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