Roberts Robinson Chevrolet Buick GMC in Excelsior Springs including address, phone, dealer reviews, directions, a map, inventory and more

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1501 Kearney Rd
Excelsior Springs, MO 64024

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Sales: 816-629-4455

Used Cars: 816-629-5334

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Roberts Robinson Chevrolet Buick GMC

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

75 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I would put this Service Department and Staff up against...

Reviewed by LisajohnmacOctober 13, 2021

I would put this Service Department and Staff up against any dealership TOP NOTCH!!! Perfect

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Roberts-Robinson Chevrolet Buick GMC, INC. and we hope to see you again soon!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Hands down the best

Reviewed by Mosley from EXCELSIOR SPRINGSOctober 01, 2021

Roberts Robinson Chevrolet Buick GMC Hands down.... The finest bunch of people I have ever had the opportunity to work with when it comes to their sales and service. Not only did they have to repair a recent rift I had with other car salesmen in general, and a shotgunned credit app not days before, but they gained my confidence in the process, fully explained every aspect of the purchase, worked out details, options, and warranties, and wrapped up my loan in exactly the way I hoped they would. I recieved what I paid for and then some. They gave me a FANTASTIC trade in value for my Rouge, found something in my Wants vs. Needs category, and treated me like more than a lady and a customer, they treated me like an OWNER. Aaaaand then came time for the fastest in and out inspection process you have ever seen. When it comes to service, everything has been on point, and when I did have a break down and needed to use my warranty, they were SPOT ON. Everything was spectacularly clean, the people were friendly, again, treated like more than a customer. I WAS AN OWNER. They even helped me arrange all of the assistance I needed to get back and forth from the shop to the Good Samaritan, kept me cool with refreshments while I waited, and had a bad starter fixed in less than 24 hours of it coming in on a tow truck. Aaaaaand then the first oil change and rotation, which was a great deal less money than I expected to pay. I'm also working out a few kinks in the truck and the service AND the sales department went waaay out of their way to get these fixed for me. Great communication, great references, and super knowledgeable attentive staff in a b t*hin' waiting room.... #dealershipheaven #robertsrobinson #salesandservice I am humbled and grateful for the experience because I went into their dealership in the first place ready to cry over the ill treatment by another dealership, and today, I picked up my truck with a huge smile, Literally, Happy to be there. Thanks Monty Tankersley in Sales, and Christopher Casey in Service. From Kriston the energetic social worker lady with the weird outfits and Atlas, the pitbully co-pilot. God puts people in your path for a reason....

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Roberts-Robinson Chevrolet Buick GMC, INC. and we hope to see you again.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Roberts Robinson Chevrolet Buick GMC Hands down....The...

Reviewed by MosleyOctober 01, 2021

Roberts Robinson Chevrolet Buick GMC Hands down.... The finest bunch of people I have ever had the opportunity to work with when it comes to their sales and service. Not only did they have to repair a recent rift I had with other car salesmen in general, and a shotgunned credit app not days before, but they gained my confidence in the process, fully explained every aspect of the purchase, worked out details, options, and warranties, and wrapped up my loan in exactly the way I hoped they would. I recieved what I paid for and then some. They gave me a FANTASTIC trade in value for my Rouge, found something in my Wants vs. Needs category, and treated me like more than a lady and a customer, they treated me like an OWNER. Aaaaand then came time for the fastest in and out inspection process you have ever seen. When it comes to service, everything has been on point, and when I did have a break down and needed to use my warranty, they were SPOT ON. Everything was spectacularly clean, the people were friendly, again, treated like more than a customer. I WAS AN OWNER. They even helped me arrange all of the assistance I needed to get back and forth from the shop to the Good Samaritan, kept me cool with refreshments while I waited, and had a bad starter fixed in less than 24 hours of it coming in on a tow truck. Aaaaaand then the first oil change and rotation, which was a great deal less money than I expected to pay. I'm also working out a few kinks in the truck and the service AND the sales department went waaay out of their way to get these fixed for me. Great communication, great references, and super knowledgeable attentive staff in a b t*hin' waiting room.... #dealershipheaven #robertsrobinson #salesandservice I am humbled and grateful for the experience because I went into their dealership in the first place ready to cry over the ill treatment by another dealership, and today, I picked up my truck with a huge smile, Literally, Happy to be there. Thanks Monty Tankersley in Sales, and Christopher Casey in Service. From Kriston the energetic social worker lady with the weird outfits and Atlas, the pitbully co-pilot. God puts people in your path for a reason....

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Roberts Robinson Chevrolet Buick GMC

Shopping for automobiles service or tires is tough unless you trust someone. We will earn your trust if you need a newer car service or tires.

Choose from Chevrolet Buick or GMC and a variety of models just minutes from home. Join POP (preferred owner program) it's free and you'll get $20 towards your 2nd service and accumulate points for discounts off future services. And we match TIRE sales prices within 50 miles of our location.

Trustworthy one-stop shopping. The Roberts Robinson families have been serving customers with a smile for over 75 years. Stop in and let us take care of you and your vehicle for life.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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