Barnes Crossing Chevrolet Buick GMC in New Albany including address, phone, dealer reviews, directions, a map, inventory and more

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717 Carter Ave
New Albany, MS 38652

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Sales: 662-598-0523

Used Cars: 888-511-1433

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 8:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Barnes Crossing Chevrolet Buick GMC

Overall Rating:

4.7 (out of 5)

92% recommend this dealer

99 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Not happy at All with the service dept. Fix one issue and...

Reviewed by L.J.C.July 24, 2021

Not happy at All with the service dept. Fix one issue and caused another. I got so frustrated I had a wrecker service to bring my SUV back to my house. Afraid to drive my vehicle, it might go dead in the middle of the intersection.😣

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Barnes Crossing Chevrolet Buick GMC Team

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.7 (out of 5)

Mr Allen Maxwell

Reviewed by Maxwell Jr, Edward from New Albany, MSMay 01, 2021

Great experience. I was greeted at the door with a friendly customer service person. I explained the problem with my vehicle and received immediate attention to deal with the problem. My wife and I will return to Barnes Crossing for all service needs

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Barnes Crossing Chevrolet Buick GMC Team

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 4

Maximum rating = 5

5.0 (out of 5)

Wonderful Experience with Steve Owen!!!

Reviewed by Kayla Bennett from PontotocApril 09, 2021

Buying a vehicle is dreadful for me BUT Steve Owen made the buying experience a breeze! He worked hard to get me in what I wanted and exceeded my expectations. Steve worked with my husband's work schedule to complete paperwork! Also, Jake with the finance office made the process very quick as well. Defiantly will being doing business with the BC Chevrolet group again!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We are so happy to hear that you enjoyed your buying experience with us. We strive to create a stress-free, comfortable environment and we are glad to see that you took notice in our efforts! If there is anything else you need, or if you have any questions on your new vehicle, please let us know! Sincerely, Barnes Crossing Chevrolet Buick GMC Team

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Barnes Crossing Chevrolet Buick GMC

We are a New Chevy Buick GMC and Used vehicle Superstore with in house financing available for folks with less than stellar credit! Nobody walks away because Everybody Saves!

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