69900 Us-82
Greenwood, MS 38930

Get Directions

Sales: 662-667-1582

Used Cars: 662-667-1582

Reviews of Cannon Chevrolet of Greenwood

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Very good while trying to sell you but service dept is

Reviewed by jholmansrJanuary 11, 2025

Very good while trying to sell you but service dept is terrible. Had brake job on both my vehicles. Truck brakes smoking when I go home went back they admitted seeing smoke but said nothing wrong. Went back 2 more times within next 2 months but still nothing wrong. 13 months after break pads and appx 4000 miles metal on metal noise. Went back saw Service Dept head and after testing told me it would cost $1229.51 to replace right rear rotar, calipher and pads. If my rotars and calipers were bad they didn't get that way in 13 months. They insisted on their honesty and I wasn't questioning honesty but their ability. Also brakes on my Traverse are also squeezing and very long pedal. I will not take either vehicle back and I will not buy another vehicle from Cannon. I purchased 2 COMPLETE kits to repair both rear wheels on my truck for $282,24. I hate giving this review because I have dear friends at Cannon parts.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Nice visit, comfortable atmosphere and timely services.

Reviewed by po.farrowFebruary 21, 2024

Nice visit, comfortable atmosphere and timely services. All aspects of the visit was completed within an acceptable time frame.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Help!

Reviewed by N. Jackson from Greenwood, MississippiFebruary 07, 2024

I bought my Cadillac CT5 new. I?ve been to the dealership for a repair four times for the same problem within a few months.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (662) 595-4061 at your earliest convenience. We hope to hear from you soon.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top