Crossroads Automotive of Corinth

Overall, this experience has been extremely disappointing. I was forced into a trade-in only because the brand-new vehicle I purchased just six weeks prior continued to display a check engine light. The service department failed to keep me informed throughout the process, and I had to persistently request a printout of the work performed. Even after four separate attempts, the issue was never resolved. When I was finally told my only option was to trade in the vehicle, I was offered only trade-in value even though the vehicle was essentially new and the problem was due to the dealership?s inability to repair it. I ultimately had to seek legal advice and go back and forth with the dealership, and despite that, I still ended up out of pocket. If it were not for my urgent need of a reliable vehicle to commute to work, I would have pursued lemon law action through my attorney. This entire experience has been a nightmare. The customer service I received was unacceptable, and the lack of accountability demonstrated by this dealership was deeply frustrating. I will never recommend this dealership to friends or family, as it has proven to be unreliable and dismissive of its customers.

Crossroads Chevrolet extended courteous and professional service to me on the purchase of a 2025 GMC Sierra Denali 2500. Rylee Moore went above and beyond to get the truck I wanted from another dealership. Rylee and the Crossroads teams? commitment to customer satisfaction is unmatched! They?re all top notch!

We purchased a 2025 Yukon from Crossroads GMC. The salesman was very helpful, yet not too pushy. Delivered the vehicle to us, and the process was very simple.