Don Rypma Chevrolet in Whitehall including address, phone, dealer reviews, directions, a map, inventory and more

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8130 Whitehall Rd
Whitehall, MI 49461

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Reviews of Don Rypma Chevrolet

Overall Rating:

5 (out of 5)

100% recommend this dealer

9 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Emergency Repair

Reviewed by Glenn Veltman from Lowell Twp.March 02, 2021

I was traveling outside of my home area when my front left wheel bearing suddenly started squealing really loud, so I asked Google if there were any GM dealers in the area. Google found just one dealer; Don Rypma Chevrolet Buick GMC. It was late in the afternoon, getting closed to 5pm when I called and asked to talk to someone in service. After I explained to service that I lived more than an 1½ hours away and stated what I thought the problem was. I told them according to my GPS that I was only 5 minutes away and asked if they could take a look and give me an opinion if it would or would not be safe to drive my 2007 GMC Yukon Denali with 282,282 miles on it back home. Much to my surprise, they said if I brought it right in, they would take a look. Even more to my surprise, they walked me back out to my Denali and helped me unhook the Trailer I was pulling, after which they immediately drove my vehicle into their service department and put it up on a hoist. After only a few minutes they asked me to follow them to my Denali where they showed me how close I came to losing my wheel, tire and hub. The very first thoughts to go though my mind were... I will need to find a place to spend the night and get ready to have my eyeballs gouged out. Then came the most pleasant surprises of the day!!! They had the front hub assembly my Denali needed in stock. They quoted me a VERY FAIR PRICE and they were willing and able to do the work immediately!!! All told, I was in and out in less than 1 hour! Bottom Line.... it's impossible to beat the service you get from a small town dealer... even if you are just passing though! THANK YOU Don Rypma for the GREAT SERVICE!!!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Don Rypma Chevrolet Buick GMC, Inc. and we hope to see you again.

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

New Car Purchase

Reviewed by ALFRED JORDAN from Muskegon, MIAugust 22, 2020

Very friendly and professional. Have bought several vehicles here.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

cmuskovin@netzero.net

Reviewed by Charles Muskovin from Norton Shores, MIJune 18, 2019

fine. waiting room was uncomfortable but service was good.......

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

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