Team Hodges Inc in West Branch including address, phone, dealer reviews, directions, a map, inventory and more

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2265 S M 76
West Branch, MI 48661

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 9:00am – 2:00pm

Service Department

Sun Closed
Mon 8:00am – 5:30pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 5:30pm
Fri 8:00am – 5:30pm
Sat 9:00am – 2:00pm

Reviews of Team Hodges Inc

Overall Rating:

4.4 (out of 5)

84% recommend this dealer

25 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Avoid like corona

Reviewed by Mike from Hale, MIMay 18, 2022

If you value your time, money and sanity avoid this dealership like the corona virus. I’ve bought and leased numerous vehicles in my 30 years of driving and my experience with Hodges was by far the worst. Key points Bought a lemon from them Lost money on it trading it in. After asking them to fix a leaky tire on the vehicle I traded the lemon for I was stuck with a flat tire two days later. They then address the issue by putting one new tire on the front with the 3 old. Asked to speak to the owner and was ignored multiple times. I’m a disabled vet looking forward to speaking with Chevrolet about these guys.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Mike, I am sorry to hear your first experience with our service department was not up to par- We strive for excellence. I am glad to see you on the schedule for us to replace the rest of your tires, and thank you for giving us a chance to make this better for you! Shelly Kniffen Team Hodges Service

Overall Facilities 2

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

3.0 (out of 5)

Poor service tech.

Reviewed by Kyle from West Branch, MIMay 07, 2022

Second oil change at those facility. Techs scratched wheels doing tire rotation. Oily fingerprints all over fenders and hood of truck. Lazy and inconsiderate service techs.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Kyle, I am sorry to hear that your visit was sub par. If you wouldn't mind giving me a call and going over details of your visit, I would love to be able to rectify the situation! My direct line is (989)345-1022 Ext 104. Thank you! Shelly Kniffen Team Hodges Office

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Wonderful buying experience

Reviewed by Sam & Theresa Cramer from Pinconning MIApril 22, 2022

Team Hodges was absolutely the best experience we have had in purchasing a brand new truck. We talked to Jeff Hodges and he got the ball rolling and when our truck came in we then dealt with Don Welden. Don was so professional and very knowledgeable and so easy to work with, it was an absolute pleasure doing business with him. If anyone is looking for a vehicle we would highly, highly recommend team Hodges and ask for Don. He made our experience a wonderful one! Thank you Don and thank you team Hodges!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Your kind words mean a lot to us, Sam & Theresa! We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. All the best, Team Hodges Team

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Team Hodges Inc

Team Hodges in West Branch treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling. We look forward to serving you!

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