A member of the Cars.com family
A member of the Cars.com family
2265 S M 76
West Branch, MI 48661
Sales Department
| Sun | Closed |
| Mon | 8:00am – 6:00pm |
| Tue | 8:00am – 6:00pm |
| Wed | 8:00am – 6:00pm |
| Thu | 8:00am – 6:00pm |
| Fri | 8:00am – 6:00pm |
| Sat | 9:00am – 2:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 5:30pm |
| Tue | 8:00am – 5:30pm |
| Wed | 8:00am – 5:30pm |
| Thu | 8:00am – 5:30pm |
| Fri | 8:00am – 5:30pm |
| Sat | 9:00am – 2:00pm |
See all dealerships near West Branch, MI that carry Chevrolet, Dodge, GMC, Jeep, Chrysler, RAM
Overall Rating:
4.4 (out of 5)
84% recommend this dealer
25 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Avoid like corona
If you value your time, money and sanity avoid this dealership like the corona virus. I’ve bought and leased numerous vehicles in my 30 years of driving and my experience with Hodges was by far the worst. Key points Bought a lemon from them Lost money on it trading it in. After asking them to fix a leaky tire on the vehicle I traded the lemon for I was stuck with a flat tire two days later. They then address the issue by putting one new tire on the front with the 3 old. Asked to speak to the owner and was ignored multiple times. I’m a disabled vet looking forward to speaking with Chevrolet about these guys.
Dealer Response
Mike, I am sorry to hear your first experience with our service department was not up to par- We strive for excellence. I am glad to see you on the schedule for us to replace the rest of your tires, and thank you for giving us a chance to make this better for you! Shelly Kniffen Team Hodges Service
Maximum rating = 5
Poor service tech.
Second oil change at those facility. Techs scratched wheels doing tire rotation. Oily fingerprints all over fenders and hood of truck. Lazy and inconsiderate service techs.
Dealer Response
Kyle, I am sorry to hear that your visit was sub par. If you wouldn't mind giving me a call and going over details of your visit, I would love to be able to rectify the situation! My direct line is (989)345-1022 Ext 104. Thank you! Shelly Kniffen Team Hodges Office
Maximum rating = 5
Wonderful buying experience
Team Hodges was absolutely the best experience we have had in purchasing a brand new truck. We talked to Jeff Hodges and he got the ball rolling and when our truck came in we then dealt with Don Welden. Don was so professional and very knowledgeable and so easy to work with, it was an absolute pleasure doing business with him. If anyone is looking for a vehicle we would highly, highly recommend team Hodges and ask for Don. He made our experience a wonderful one! Thank you Don and thank you team Hodges!
Dealer Response
Your kind words mean a lot to us, Sam & Theresa! We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. All the best, Team Hodges Team
Maximum rating = 5
Team Hodges in West Branch treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling. We look forward to serving you!
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