28111 Telegraph Rd
Southfield, MI 48034

Get Directions

Sales: 877-878-6861

Used Cars: 888-273-8059

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 3:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 7:00am – 1:00pm

Reviews of Serra Chevrolet

Overall Rating:

3.9 (out of 5)

94% recommend this dealer

1060 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Awful.

Reviewed by Michael Cantor from West bloomfiled, MINovember 29, 2025

Awful. After waiting more than an 1.5 hours longer than I was told the car would be ready, I found the check engine light on and wasted another 20 minutes. I had been told that the delay was to run tests to make sure the new battery worked--obviously not seriously tested.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for sharing your experience with us, Michael. We understand your frustration regarding the delays and the check engine light issue. Your feedback is important, and we are committed to upholding our standards. We encourage you to contact Serra Chevrolet Southfield directly so we can discuss these concerns further. Thank you again for your feedback. Sincerely, The Serra Chevrolet Southfield Team

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

My experience with Serra Chevrolet was a great one.

Reviewed by KATHLEEN ROBINSON from Detroit, MichiganOctober 02, 2025

My experience with Serra Chevrolet was a great one. I was greeted warmly by Sales Consultant David Samuels, and he provided me with personalized attention. The process was enjoyable and stress free.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you, Kathleen, for your wonderful review! We’re thrilled to hear that your experience with Serra Chevrolet Southfield was great and that David provided you with the personalized attention you deserve. Our goal is to make the car buying process enjoyable and stress-free. We look forward to seeing you again for your next visit! Sincerely, The Serra Chevrolet Southfield Team

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Rick was terrific, very helpful even though we didn’t

Reviewed by Mark Exum from MISeptember 24, 2025

Rick was terrific, very helpful even though we didn’t find exactly what we were looking for. He gave us a number of great options to choose from.

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for your wonderful review, Mark! We're glad to hear that Rick was able to assist you and provide great options during your visit to Serra Chevrolet Southfield. Your feedback means a lot to us, and we hope to see you again soon! Sincerely, The Serra Chevrolet Southfield Team

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Serra Chevrolet

Serra Chevrolet in Michigan has a strong and committed sales staff with many years of experience satisfying our customers' needs. We offer online shopping 24/7 offsite vehicle trade values virtual test drives! Give us a call 248-354-6001 or visit us at serrachevrolet.com for the best deal!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top