Serra Saginaw in Saginaw including address, phone, dealer reviews, directions, a map, inventory and more

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4200 Bay Rd
Saginaw, MI 48603

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Sales: 989-607-4537

Used Cars: 989-252-8863

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Serra Saginaw

Overall Rating:

4.4 (out of 5)

87% recommend this dealer

31 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Very Honest & InformativeVery Honest & InformativeVery...

Reviewed by welwillAugust 24, 2021

Very Honest & Informative Very Honest & Informative Very Honest & Informative Very Honest & Informative Very Honest & Informative Very Honest & Informative Very Honest & Informative Very Honest & Informative Very Honest & Informative Very Honest & Informative

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, The Serra Chevrolet Saginaw Team

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Call the dealership looking for a specific truck Scott...

Reviewed by Fabulous FrankMarch 24, 2021

Call the dealership looking for a specific truck Scott answered the phone he did not have all the information available right away but he got it and called me back promptly we made an appointment he had the vehicle already for us the process was seamless this is how you should buy a vehicle. way to go Serra Chevy and Scott Roberson we will travel again to purchase a vehicle from Serra Chevrolet

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Serra Chevrolet Saginaw Team

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

WORST experience I've EVER had with a dealership!

Reviewed by Danny from Saginaw MiMarch 06, 2021

They tried selling me a 2005 Ford Expedition for $2000.00 but with a BLOWN transmission! They tried playing it off and MISLEADING me and playing it off like it was a good deal! They try and mislead you into thinking you are getting a good car for a good deal but in the end, they are all about profits, misleading and Misnforming people and trying to sell them junk cars for terrible prices! What a joke I will never ever do business with a dealership like Serra Saginaw EVER! Worst experience i ever had buying a car!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for alerting us to this issue, Danny. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. We would really appreciate the chance to speak with you regarding this matter. Please contact us at your earliest convenience. We look forward to speaking with you and regaining your trust in our business. Sincerely, The Serra Chevrolet Saginaw Team

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Serra Saginaw

Serra Saginaw Automotive in Saginaw MI treats the needs of each individual customer with paramount concern; finding the right vehicle for your needs is our first priority. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Our experienced and committed sales staff is eager to share its knowledge and enthusiasm with you and has many years of experience satisfying our customers' needs. We encourage you to browse our online inventory schedule a test drive and investigate financing options.

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