Champion Hargreaves Chevrolet

The entire process and staff were great from start to finish. I didn't feel pressured, everyone was very friendly, helpful, and honest about what was needed for my GMC Terrain.

Service person was knowledgeable and explained the work to be done. Cost and time estimate were very accurate.

Purchased my FIRST vehicle from here April 1st (yes it was used). I absolutely love it!! Jeremy was a great salesman. However, April 6th my check engine light popped on. Yes only after 4 1/2 days of driving my new car. Jeremy helped inform me on the vehicles condition I believe to the best of his knowledge. It was sold to me “AS IS”meaning very little warranty. However, when I called them to see if they could simply see why the check engine light went on 4 days after me buying it they said I would be paying over $100 just for them to look at it. Instead I took it to belle tire to have them check it out for the same price. The great guy from belle tire said the fuel neck was bad ($600 fix) as well as the water pump ($400 fix). Im forced to pay nearly $1500 in repairs/labor I was unaware of. The guy from belle tire knowing I just purchased the vehicle said there was absolutely NO WAY the dealer did not know of these issues. SO TODAY (april 13th) After them telling me they cannot see why my check engine light was on for free 4 days after buying the vehicle I decided to pay the $100 fee at belle tire for them to tell me what’s wrong with it. As stated in my previous review the fuel neck, and water pump was bad ($1500 fix). In exchange for my honest review here they decided to call me and tell me to bring my car in at 7am today for a free diagnostic AFTER the fact they denied the first time and I already paid the $100 at belle tire. My sales rep said they would most likely be able to replaced the most expensive part (fuel neck) FOR FREE. Which was the whole reason I’d even waste my time to drive out here. Anyways I drive the 40 miles from my house to the dealer at 6am for them to tell the exact same thing and that they WILL NOT BE REPLACING IT FOR FREE. Therefore biggest waste of time on my day off let alone the $30 I had to pay for an Uber after they said I wouldn’t get my car back till tomorrow (even though I got it back 10 min after I left in my UBER). Oh and this isn’t even the WORST part. They said my power steering was leaking pretty bad and that it is worse than the other two problems and that it’s practically UNSAFE, but told me they would not look at it for free and that’d I’d be charged $140 for them to tell me what’s wrong with it. But shouldn’t they already know what’s wrong it if I bought it a week ago FROM THEM, must’ve been too lazy to fix it. GREAT IDEA SENDING A 21 YEAR OLD GIRL HOME DRIVING 40 MILES KNOWING MY POWER STEERING COULD GO OUT. Oh and I also found 2 holes in my frame HAHA just something else that’s unsafe and will eventually get worse. Apparently I could get $100 if I refer someone here but I don’t even care PLEASE NEVER BUY A USED CAR HERE THEY ARE UNSAFE!!! you do not want to end up like me a 21 year old broke college student now having to pay $2500 in repairs after purchasing their first vehicle.