George Matick Chevrolet in Redford including address, phone, dealer reviews, directions, a map, inventory and more

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14001 Telegraph Road
Redford, MI 48239

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Sales: 877-465-4303

Used Cars: 313-486-0943

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 9:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 8:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 8:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of George Matick Chevrolet

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

931 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

DO NOT TRUST their service representatives. I drop my...

Reviewed by spejuanNovember 23, 2021

DO NOT TRUST their service representatives. I drop my vehicle off for a recall and was told verbally that I should pick the vehicle up the next morning, even though on my service slip it indicated that car could have been picked up at the end of the drop off day. Service representative stated to just ignore that since it it never correct. When I arrived in the morning, after trying to call and not receiving an answer, I found that nothing had been done on the vehicle and now it is supposed to be ready at the end of today. I'm not holding onto to hope that the service will be completed. Service representative and manager both held to their side of the story, so I am now afraid that they won't actually complete the recall properly in retaliation

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

We sincerely apologize for the confusion when you dropped off your vehicle for service. Currently, all mechanical repairs have a 24-48 hours turnaround time based on volume and capacity. Our Service Consultants relay this to our guests before our customers drop off their vehicles. With the vehicle being dropped off Saturday morning and completed Monday afternoon, we did everything possible to move as quickly as possible. The recall was 100% completed per GM's specifications, as well as the other repair you requested. Your feedback is valuable to us and we appreciate it. We can always learn and improve and will use your comments to do so. Stay well, Happy Holidays.

Overall Experience 1

Customer Service 3

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

People was ok just the fact that it’s been an ongoing...

Reviewed by April Denise November 22, 2021

People was ok just the fact that it’s been an ongoing problem with these cars and they don’t have a recall on the Malibu and they charge $140 just to to a diagnostic test on car when u can go to any auto place and have them check for free terrible

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

So easy, Ed was awesome and communicated throughout the...

Reviewed by BbjneneNovember 19, 2021

So easy, Ed was awesome and communicated throughout the whole process. My car came a few days later than expected but he made sure to call me and keep me informed.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We are genuinely thankful for your kind review, rating, and most of all... your trust. On behalf of Ed Johnson and all of our Matick Team, please know how much we appreciate you. Stay well, enjoy your vehicle, and we look forward to seeing you again down the road!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About George Matick Chevrolet

We offer Detroit's Best Selection and Best Prices. With over 1200 new and pre-owned vehicles in stock and Detroit's Largest Certified Repair Facility guests experience a new type of dealership landscape. We offer over 13 acres and Michigan's Largest Indoor Showroom with over 100 cars and trucks indoors. We are proud to actively support our community our staff and our neighbors. Come experience why more Detroiters are coming to Redford. It's Better in Every Way.

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