Betten Baker Chevrolet Cadillac GMC Buick of Muskegon in Muskegon including address, phone, dealer reviews, directions, a map, inventory and more

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2474 Henry St
Muskegon, MI 49441

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:30am – 12:30pm

Reviews of Betten Baker Chevrolet Cadillac GMC Buick of Muskegon

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

124 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Best to Avoid

Reviewed by Kris Duttlinger from Norton ShoresJanuary 19, 2021

I was not only an employee but also a customer. I bought a 2003 Monte Carlo SS and a 2005 Silverado z71. I got hosed on both, we went to district Court and I won a judgement for $6750 but they paid a law firm in Grand Haven far more to get the judgement set aside

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Loyal customer scammed with new car lease.

Reviewed by JoyAnn Gee from Twin Lake, MI 49457July 27, 2020

Loyal customer scammed with new car lease. Increased the agreed value of vehicle by $6,000. Walking from one desk to another. Didn't take off all of the money due at signing. Charging four times the amount for the Polysteel. We've been trying to get this resolved for four months now. We've been calling, asking if he's in building, leaving voice mails, contacting GM headquarters, compliant with GM, chatted online on Betten Baker website, texted with customer service. We just filed a compliant with BBB. We stopped in several times and we get the runaround.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Don’t believe anything about true car price

Reviewed by Stephen Coop from White water coJune 19, 2020

Don’t believe anything They tell you if you are getting a true car price From this dealership and they gave me a really good price on a truck to get me wanting it and then when you are ready to buy the truck they inform you that they can’t sale the truck for that price it was about a $10,000 difference. I hope that no one has fallen for this true car price Hoax

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Betten Baker Chevrolet Cadillac GMC Buick of Muskegon

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