4580 E Pickard St
Mount Pleasant, MI 48858

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Sales: 989-773-3937

Used Cars: 989-773-3937

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 7:00pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Graff Chevrolet

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Friendly and Fast

Reviewed by Kathryn Mundez from Mt Pleasant, MIFebruary 03, 2023

So friendly and everyone asked if I needed help, coffee, water. The dealership dog Bernie is also a plus.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

4.0 (out of 5)

Service Center great, Body Shop depends on person

Reviewed by Marie from Mid, MichiganDecember 09, 2022

Their service center is the best. The body shop depends on who you?re dealing with. Mike is really great. And a young woman who finally set me up my appointment was professional. As a woman I would like to be able to ask a question without being cut off & having it take five (yes 5) tries to get one sentence out without someone assuming what I?m going to say each time I tried to utter a word only to again be cut off answering what they thought I was going to say. I should NOT have to say ?Will you please let me finish what I?m going to ask?? Then trying to set up an appointment to get my car fixed with this person was a no go. They wanted me to go get my rental set up before they would set up an appointment. Even though I had a rental available, it shouldn?t matter if I?m renting, walking or getting picked up. My insurance already approved the car repairs. I even had to ask if I chose not to have a rental would you be setting up my appointment? And that person said yes but he was expecting me to go get my rental before he would do that. So I waited an hour, called back, got a young woman who had no problem setting up my appointment. It was just a very unpleasant experience working with this one man. Maybe he was just having a bad day but I?m sure if I was a man that would never have happened.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 3

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Review of Graff Service Department

Reviewed by Felix Famoye from Mount Pleasant, MIJune 23, 2022

I was attended to by Dan. This was not my first visit to the Dealership. As usual, Dan attended to me and gave me an idea of when my service will be completed. It was completed on time and it took only few minutes to complete my visit. I was never disappointed by anyone at the dealership in the past. I have no reason to stop going there to receive the quality service for my car.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Graff Chevrolet

Graff Chevrolet Mt Pleasant carries an impressive selection of new and pre-owned cars, crossovers and SUVs in MOUNT PLEASANT. No matter what vehicle you might have in mind, we’ve got the perfect fit for you. Saginaw customers will be glad to know that at Graff Chevrolet Mt Pleasant, we have competitive lease specials on new vehicles. We also have an extensive collection of quality pre-owned and certified vehicles at affordable prices. We proudly serve Saginaw Chevrolet customers.

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