Graff Chevrolet

So friendly and everyone asked if I needed help, coffee, water. The dealership dog Bernie is also a plus.

Their service center is the best. The body shop depends on who you?re dealing with. Mike is really great. And a young woman who finally set me up my appointment was professional. As a woman I would like to be able to ask a question without being cut off & having it take five (yes 5) tries to get one sentence out without someone assuming what I?m going to say each time I tried to utter a word only to again be cut off answering what they thought I was going to say. I should NOT have to say ?Will you please let me finish what I?m going to ask?? Then trying to set up an appointment to get my car fixed with this person was a no go. They wanted me to go get my rental set up before they would set up an appointment. Even though I had a rental available, it shouldn?t matter if I?m renting, walking or getting picked up. My insurance already approved the car repairs. I even had to ask if I chose not to have a rental would you be setting up my appointment? And that person said yes but he was expecting me to go get my rental before he would do that. So I waited an hour, called back, got a young woman who had no problem setting up my appointment. It was just a very unpleasant experience working with this one man. Maybe he was just having a bad day but I?m sure if I was a man that would never have happened.

I was attended to by Dan. This was not my first visit to the Dealership. As usual, Dan attended to me and gave me an idea of when my service will be completed. It was completed on time and it took only few minutes to complete my visit. I was never disappointed by anyone at the dealership in the past. I have no reason to stop going there to receive the quality service for my car.