A member of the Cars.com family
A member of the Cars.com family
8300 W Saginaw Hwy
Lansing, MI 48917
Sales: 517-308-0341
Used Cars: 517-308-0324
Sales Department
| Sun | Closed |
| Mon | 8:30am – 8:30pm |
| Tue | 8:30am – 6:00pm |
| Wed | 8:30am – 6:00pm |
| Thu | 8:30am – 8:30pm |
| Fri | 8:30am – 6:00pm |
| Sat | 9:00am – 4:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | Closed |
See all dealerships near Lansing, MI that carry Chevrolet, GMC, Mazda, Buick, Volvo
Overall Rating:
4.9 (out of 5)
99% recommend this dealer
1139 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
My Dream Truck
My name is Tom Parker and Scott Kemp helped me through the purchase of my 1st Truck - a GMC Canyon Denali. The entire process was very easy and painless. Scott was very knowledgeable about all my options and went out of his way to ensure I had all the information I needed to make an informed decision. As this was my 1st truck purchase, Scott did a great job of explaining all the pros and cons of truck ownership. When it came time to “sign on the bottom line” both Scott and Chad (the finance guy) were very professional and extremely helpful. I couldn’t have had a better experience I would highly recommend Scott Kemp and Crippen for your next vehicle purchase
Dealer Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Crippen Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
Maximum rating = 5
New car purchase review.
I had a wonderful experience dealing with Scott Kemp at Crippen. I actually went in to get prices on a new vehicle and ended up purchasing one the next day. He was very helpful in explaining everything on the vehicle I bought. Very personable and knowledgeable and told me to contact him if I had any further questions.
Dealer Response
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Maximum rating = 5
Scott Kemp and Crippen
Working with Scott Kemp at Crippen is extremely easy. I have leased several cars from them over the years and will return at the end of the lease in 3 years to do it again. Scott does his homework and makes sure you are satisfied with the choice. At delivery he walks you through all systems to assure you have the knowledge you need on the newest content. He also will periodically follow up to assure you are still satisfied as the lease progresses.
Dealer Response
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Maximum rating = 5
At Crippen Buick GMC Mazda Volvo its about transparency and time. We understand customers need information to make an educated buying decision. We also understand as your dealer we should be able to provide this information to you. This is why we show all available incentives, market pricing comparisons, Carfax, repairs we have done to Pre-Owned vehicles and more. But we also understand if there is one thing more valuable than money, its your time. All of our Consultants are efficient and knowledgeable. We have created an appointment-based environment so you feel your time is always valued. Driven by Integrity!
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