Crippen Automotive in Lansing including address, phone, dealer reviews, directions, a map, inventory and more

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8300 W Saginaw Hwy
Lansing, MI 48917

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Sales: 517-308-0341

Used Cars: 517-308-0324

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:30pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 8:30pm
Fri 8:30am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat Closed

Reviews of Crippen Automotive

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

1139 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

My Dream Truck

Reviewed by Tom Parker from Ceresco, MIJuly 02, 2022

My name is Tom Parker and Scott Kemp helped me through the purchase of my 1st Truck - a GMC Canyon Denali. The entire process was very easy and painless. Scott was very knowledgeable about all my options and went out of his way to ensure I had all the information I needed to make an informed decision. As this was my 1st truck purchase, Scott did a great job of explaining all the pros and cons of truck ownership. When it came time to “sign on the bottom line” both Scott and Chad (the finance guy) were very professional and extremely helpful. I couldn’t have had a better experience I would highly recommend Scott Kemp and Crippen for your next vehicle purchase

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Crippen Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

New car purchase review.

Reviewed by Kathleen Malone from Landing, MIJuly 02, 2022

I had a wonderful experience dealing with Scott Kemp at Crippen. I actually went in to get prices on a new vehicle and ended up purchasing one the next day. He was very helpful in explaining everything on the vehicle I bought. Very personable and knowledgeable and told me to contact him if I had any further questions.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Scott Kemp and Crippen

Reviewed by Rick Barker from Grand Ledge, MIJuly 01, 2022

Working with Scott Kemp at Crippen is extremely easy. I have leased several cars from them over the years and will return at the end of the lease in 3 years to do it again. Scott does his homework and makes sure you are satisfied with the choice. At delivery he walks you through all systems to assure you have the knowledge you need on the newest content. He also will periodically follow up to assure you are still satisfied as the lease progresses.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Crippen Automotive

At Crippen Buick GMC Mazda Volvo its about transparency and time. We understand customers need information to make an educated buying decision. We also understand as your dealer we should be able to provide this information to you. This is why we show all available incentives, market pricing comparisons, Carfax, repairs we have done to Pre-Owned vehicles and more. But we also understand if there is one thing more valuable than money, its your time. All of our Consultants are efficient and knowledgeable. We have created an appointment-based environment so you feel your time is always valued. Driven by Integrity!

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