Young Ionia in Ionia including address, phone, dealer reviews, directions, a map, inventory and more

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3669 S State Rd
Ionia, MI 48846

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Sales: 616-597-3055

Used Cars: 616-522-3049

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 10:00am – 4:00pm

Service Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 6:00pm
Sat Closed

Reviews of Young Ionia

Overall Rating:

4.2 (out of 5)

85% recommend this dealer

13 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Shady, Bait and Switch Marketing, Slimy Salesmen!!

Reviewed by CashBuyer from MakingAmericaGreat, USANovember 23, 2019

Very shady business practices. The dealership advertises low prices online, but refuses to sell the vehicle for the advertised price. Scott in sales displayed incompetence. Ken, the internet manager, either died or refuses to communicate. My cash purchases go to straight forward, honest business people. Not game players.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hello, I would like the opportunity to correct this issue for you. Please reach out to me with a form of contact so I can give you a call.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

3.5 (out of 5)

service and body shop repairs

Reviewed by Sue Ann Hengesbach from Lyons, MIJuly 22, 2019

Took my car into the auto body shop for a car/deer accident the car was in the shop for almost 4 weeks I thought this was to long when the insurance said 12 days. We were not happy with the customer service until we had to call and get the service manager involved. The car was returned to me and the final detailing was immaculate. I would highly recommend this dealership for sales and service but not the body shop (sorry)

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Sue, Thank you for your honest feedback. We are always looking to improve. We hope the next time you need bodywork you will consider using us. We will review your comments with the appropriate people and improve.

Overall Facilities N/A

Customer Service 3

Buying Process 5

Quality of Repair 2

Maximum rating = 5

4.0 (out of 5)

Service

Reviewed by Darcy from Ionia, MichiganApril 03, 2019

Car service repairs were excellent however since taking over Berger?s their customer service from the Service department hasn?t been that great; I constantly have to call for updates

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Darcy, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Regards, Young Chevrolet Buick GMC Team

Overall Facilities N/A

Customer Service 3

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Young Ionia

Welcome to Young Chevrolet Buick GMC of Ionia! Our family-owned dealership in Ionia has been taking care of Mid-Michigan residents in providing new and used Chevrolet Buick and GMC vehicles. Our auto dealership located in Ionia MI prides itself in giving you the personal attention taking care of all of your automotive needs whether purchasing a new or a pre-owned vehicle

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