3770 Plainfield Ave NE
Grand Rapids, MI 49525

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Sales: 616-364-9431

Used Cars: 616-364-9431

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:00am – 8:00pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat 8:00am – 1:00pm

Reviews of Kool Chevrolet

Overall Rating:

4.5 (out of 5)

93% recommend this dealer

444 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Made it very easy to purchase a new car.

Reviewed by DAWN THURSTON from Grand Rapids, MIDecember 10, 2025

Made it very easy to purchase a new car. Worked through the G.M. Legacy program to receive the discount. Very knowledgeable about the car and new technology.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great dealership!

Reviewed by Teunis100116November 05, 2025

Great dealership!!!! Stephanie Crawford and Benjamin went above and beyond to help with getting some new tires. They not only gave me an amazing deal but were fully focused on safety and satisfaction. Thanks Kool Chevrolet for employing such amazing people! I had a very Kool experience.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

excellent service and dealership friendly, knowledgeable,

Reviewed by Susan Lynne Mills from Grand Rapids, MIMarch 28, 2025

excellent service and dealership friendly, knowledgeable, fair pricing. Would highly recommend Have bought 9 vehicles from this dealership and have never had a problem. I tell all my friends about this dealership.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Kool Chevrolet

Welcome to Kool Chevrolet: Where Driving Excellence Meets Effortless Ownership At Kool Chevrolet, our passion is simple: turning you into a lifelong customer by crafting the most seamless, stress-free journey, from discovering your dream vehicle to every mile of ownership and beyond. We're incredibly grateful to partner with Chevrolet, the undisputed leader in quality, durability, reliability, and low-cost ownership. This legendary brand deserves and receives nothing short of world-class service. When you choose the Kool Way, you're not just buying a car; you're gaining a dedicated team committed to your satisfaction, every step of the way. Ready to experience the difference? Visit us today and let's hit the road together!

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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