Burt Watson Chevrolet in Freeland including address, phone, dealer reviews, directions, a map, inventory and more

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7468 Midland Rd
Freeland, MI 48623

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Burt Watson Chevrolet

Overall Rating:

4.7 (out of 5)

90% recommend this dealer

131 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Review update

Reviewed by William Berg from Freeland, MichiganJune 18, 2022

Follow up to June 16th review. On the 17th I received a phone call from Ray, the service manager at Burt Watson’s regarding the service issue. I had talked to Ray when we had the service issue. Ray was understanding apologized and assured us that this was not the norm for the service department. I agreed that we have never had a problem until this time, and hope to never again. We will continue to purchase and have our cars serviced being Burt Watson’s. The dealership is close and convenient. Thank you to Ray for the follow up and for listening to my complaints.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Burt Watson Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

4.0 (out of 5)

middle class

Reviewed by Terry Crevia from Saint Charles, MIJune 08, 2022

Should have a wider selection of vehicles and someone to talk about electric vehicles.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (989) 695-5366 when you have a chance. Thank you, and we look forward to hearing from you.

Overall Facilities N/A

Customer Service 5

Buying Process 4

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great Service

Reviewed by Joseph Blata from Bay City, MichiganMay 13, 2022

Everything is always easy at Burt. I went in for an oil change and a detail. Service was quick, a loaner was provided, and the work was exceptional, especially the detailing.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Burt Watson Chevrolet

Burt Watson Chevrolet of Freeland Michigan has the largest indoor showroom in the Saginaw Bay City and surrounding areas and rivals the largest in the entire state! Come down to Burt Watson Chevrolet and see why we are always ranked in the top 5 for GM sales and customer satisfaction awards. At Burt Watson Chevrolet we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our #1 goal. Come check out our reviews on our website and Facebook.

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