Vic Canever Chevrolet in Fenton including address, phone, dealer reviews, directions, a map, inventory and more

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3000 Owen Rd
Fenton, MI 48430

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Sales: 810-503-4764

Used Cars: 810-503-4751

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Vic Canever Chevrolet

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

274 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.5 (out of 5)

Second time I had Liz miller from the service desk I been...

Reviewed by PetraJune 26, 2021

Second time I had Liz miller from the service desk I been going there for over 10years 2time I come in for my oil change she is very very rude speaking to me not friendly and I should ask for the manager I will go there again because they been service my car for long time I will refuse to have her service me and ask request for some one else in my next appointment I'm not ashamed to write here and go back I don't know who she thinks she is !!!not friendly also I had a recall last 3years it was approved from gm recall l think it was last year gm approved a new par computer control module my speakers and traction control works fine before after it's not working anymore and still the problem was not resolve they say it's something else no it's not I talkt to gm center for recall I want this issue fixed

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Here at Vic Canever Chevrolet, we are committed to providing a pleasant shopping experience, and that always starts with great customer service. From your feedback, it is clear you were not treated with the respect and courtesy you deserve. I would appreciate the opportunity to make things right. Please contact me at your convenience. Sincerely, Matt Stevens - General Manager, matts@canever.com

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Outstanding and professional service. Goes above and...

Reviewed by kevinlee1975January 25, 2021

Outstanding and professional service. Goes above and beyond to address customers' concerns. Very friendly and excellent communication throughout the entire process. I had some warranty work done, and Patrick Sassine thoroughly followed up with ordering parts, scheduling the repair, loaner vehicle, and providing updates. Highly recommended.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Matt Stevens - General Manager, matts@canever.com

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

3.3 (out of 5)

Oil change and routine maintenance.

Reviewed by Lt. from Grand Blanc, MichiganOctober 18, 2020

Quick service, no issues when it came to professionalism. Facility was clean and the service staff was helpful. Hours of operation were the reason I chose the dealership. Service personnel were knowledgeable and respectful.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Matt Stevens - General Manager, matts@canever.com

Overall Facilities N/A

Customer Service 4

Buying Process N/A

Quality of Repair 3

Maximum rating = 5

About Vic Canever Chevrolet

Vic Canever Chevrolet is the home of the Chevy Store with More! Why settle for less? Come see us at Vic Canever Chevrolet today!

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