Betten Baker Chevrolet GMC Buick of Big Rapids in Big Rapids including address, phone, dealer reviews, directions, a map, inventory and more

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14120 Northland Dr
Big Rapids, MI 49307

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Reviews of Betten Baker Chevrolet GMC Buick of Big Rapids

Overall Rating:

3.9 (out of 5)

75% recommend this dealer

8 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Don was very courteous and informative!

Reviewed by Lori Sandow from Lake City November 04, 2021

We were very satisfied with our treatment by Don while checking out the used cars. We will soon be buying from him and will be making referrals to him.

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

The Clowns were in Town

Reviewed by Todd from Hersey, MiSeptember 21, 2020

My wife and I was in the market to a buy newer car, we looked at this car the previous week on the lot we liked, drove by Saturday and saw they were having a big sale with all the balloons and hype, so we stopped in thinking we would get a reasonable deal on the car we wanted and liked, they raised the price on that car from $22,000 the previous week to $27,900 for the big sale and run my credit without my permission, needless to say we walked out of there quickly, big joke! No Sale!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Routine maintenance visit

Reviewed by Robert Reyes from Howard City, MichiganJune 18, 2019

This facility is my go to service facility for keeping my GMC Serria in top running order. I am comfortable driving it with just over 103,000 miles on it because of the professional service it recieves. I have had the good fortune to speak with a technician now and then and I have always received a complete answer with a smile. The person who greets me always reviews the work that will take place before the truck goes in to be serviced to make sure it's what I want and what's best for the truck. The cost I pay is always reasonable and when I get the truck back, I ask about what can be done in the future that's in my best interest. I never feel that I am being taken advantage of. Betten Baker is a place that looks out for the customer. When I feel it's time to replace my GMC pickup truck, this is where I'll buy it.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for choosing Betten Baker Chevrolet Buick GMC as your first choice for all your automotive needs! We're always here with the same great service whenever you need service or another vehicle! Take care!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Betten Baker Chevrolet GMC Buick of Big Rapids

Looking for a new or used vehicle? Look no further than Betten Baker Chevrolet Buick GMC in Big Rapids Michigan. We offer a full lineup of new Buick and GMC vehicles. Our knowledgeable staff is dedicated and will work with you to put you behind the wheel of the vehicle you want at an affordable price. Feel free to browse our online inventory request more information about our vehicles or set up a test drive with a sales associate. Visit our finance page to get pre-approved today! The staff within our Finance Department is dedicated to putting you in the car you want at a price you can afford We also offer competitive leasing options!

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