3515 Jackson Road
Ann Arbor, MI 48103

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Sales: 734-418-1400

Used Cars: 734-263-1310

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Suburban Chevrolet Cadillac of Ann Arbor

Overall Rating:

4.1 (out of 5)

94% recommend this dealer

1396 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

This dealership would not even give me my key fob to my

Reviewed by ronnie7898December 02, 2025

This dealership would not even give me my key fob to my truck.They told me that i'm no longer welcome there.And they lied and said that I was angry at their employee's, which I never did.And they can look at the videotape and tell that for sure. I purchased a truck.They told me it was a check engine light.When I got there to check engine light was not on on the truck.They had reset it when I drove the truck home.The light came back on, and they refused to repair it.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

ALL of them he folks I came in contact were Friendly.

Reviewed by elanawilliams80December 02, 2025

ALL of them he folks I came in contact were Friendly. I got there 30 minutes early and was still taken in. Unfortunately one of my courtesy oil changes had expired. That wasn't cool in my opinion. It was calculated on months and not when I actually had service done. Next car I will negotiate that better perhaps.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I am very happy dealing with this dealership, especially

Reviewed by KEVIN DAIMI from Farmington Hills, MichiganNovember 28, 2025

I am very happy dealing with this dealership, especially my salesperson, Faris Fatouhi. He is honest, caring, professional, and ethical. He treated me not as a customer but as a friend. He is very trustworthy.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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