675 Memorial Ave
West Springfield, MA 01089

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Sales: 413-781-3400

Used Cars: 413-781-3400

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 7:00pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Central Chevrolet

Overall Rating:

4.3 (out of 5)

93% recommend this dealer

438 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Uncomfortable to have all the men working during my

Reviewed by LEORA BARRY from West Springfield, MAJuly 08, 2025

Uncomfortable to have all the men working during my purchasing stare and make uncomfortable comments was horrible. The sales person I worked with was fine and tried his best to make the experience positive.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Tim was Great.

Reviewed by TENZIN THUPTEN from Hartfort, CTMay 21, 2025

Tim was Great. Couldn't be happier with Tim and Central Chevy and our experience. Even though Bertera Chevy's price was little better, we chose Central Chevy ultimately because of Tim- our Sales Rep. Our car buying experience at Central Chevy exceeded all our expectations especially when compared to our last Car buying experience at Toyota. Thank you again folks!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

We were shopping for a vehicle for my daughter, and we

Reviewed by SteveMay 10, 2025

We were shopping for a vehicle for my daughter, and we visited at least 5 dealerships in the Boston area. Central Chevy had the car we were looking for, so we drove to West Springfield. We worked with Tim G. in sales, and he was excellent. He was honest and did not engage in the high-pressure sales tactics we experienced at most of the Boston area dealerships. I have bought many cars from various manufacturers, and this was by far the best car sales experience I have had. Everyone at the dealership was wonderful. If you are in the market for a new Chevy and you want to work with a dealership you can trust, this is the place.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Central Chevrolet

Our staff is filled with veterans. Our employees have been with us for years for one reason. We take care of our own. And if you do business at Central will take care of you too. Here at Central we have a relaxed approach about doing business which relieves the stress of buying a new car or maintaining a used one. People have been seeing our familiar faces for almost 60 years and love the way we treat them. But don't take our word for it. Check out our testimonials page for some real talk from real customers.

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