675 Memorial Ave
West Springfield, MA 01089

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Sales: 413-781-3400

Used Cars: 413-781-3400

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 7:00pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Central Chevrolet

Overall Rating:

4.3 (out of 5)

93% recommend this dealer

439 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Hey if you are buying a car stop going up and down

Reviewed by Raf from NGranby CT December 25, 2025

Hey if you are buying a car stop going up and down because it's worth going to Central Chevrolet. I just bought a 2024 Tahoe and I had an outstanding experience. I felt very comfortable working with Tim Giacalone because he is friendly, knolegeable, and honest. Tim was pretty straightforward, the team from finance are really nice people that go the extra mile to make a difference finding the best rates. I even meet their chocolate lab support dog ; ) Central was transparent. The information about the car was accurate on their website, it was very quick and easy to call, test drive and learn more about the car. For me, Central felt like a wellstablished local company that cares about their customers because they take care of you like family. In the past I had looked for cars dealerships in Boston, Albany, Burlington in Hartford, Danbury down to RI and NJ, but I realize now that it's better to buy local, from the source... Central Chevrolet! I have been at the Big E fair for many years and I know Central Chevrolet it's been a sponsor for many organizations and they do the parade and other activities in the fair and the community. Thank you Tim you are the best!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

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Maximum rating = 5

4.0 (out of 5)

Uncomfortable to have all the men working during my

Reviewed by LEORA BARRY from West Springfield, MAJuly 08, 2025

Uncomfortable to have all the men working during my purchasing stare and make uncomfortable comments was horrible. The sales person I worked with was fine and tried his best to make the experience positive.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

Tim was Great.

Reviewed by TENZIN THUPTEN from Hartfort, CTMay 21, 2025

Tim was Great. Couldn't be happier with Tim and Central Chevy and our experience. Even though Bertera Chevy's price was little better, we chose Central Chevy ultimately because of Tim- our Sales Rep. Our car buying experience at Central Chevy exceeded all our expectations especially when compared to our last Car buying experience at Toyota. Thank you again folks!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

About Central Chevrolet

Our staff is filled with veterans. Our employees have been with us for years for one reason. We take care of our own. And if you do business at Central will take care of you too. Here at Central we have a relaxed approach about doing business which relieves the stress of buying a new car or maintaining a used one. People have been seeing our familiar faces for almost 60 years and love the way we treat them. But don't take our word for it. Check out our testimonials page for some real talk from real customers.

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