Chevrolet and Cadillac
New Car Dealership in Plymouth, MA
Overall Rating
4.6/5
Read dealer reviews
For more than 80 years and three generations of dealers, the Tracy family has made it so easy for customers on the South Shore and greater Plymouth area to purchase new and used automobiles. Since our beginning in 1992, Tracy Chevrolet Cadillac has emphasized first-rate customer service and straightforward, bottom-line pricing with fair trade-ins every time--without the games or gimmicks you find at other dealerships. For more information stop by the dealership, conveniently located at 137 Samoset Street, just off exit 6 on Route 3.
And for service for your new Chevrolet or Cadillac, Tracy Chevrolet Cadillac is the place to go in Plymouth. Tracy Chevrolet Cadillac has certified mechanics that can help keep your new car up and running. Keeping your car running safely is important to you, right? So make sure to use the experts for your service needs!
Tracy Chevrolet Cadillac Reviews
Overall Rating
4.6/5
76 out of 85 people recommended this dealer
AVOID THIS DEALERSHIP
Reviewed by Jaime B
in Plymouth Ma
March 01, 2020
I purchased a Silverado 1500 at this dealership 3 or 4 weeks after owning vehicle the engine was blown and then had to go back 2 more times for the truck running lean and going into limp mode and waited for the fuel injectors to be replaced. I asked if the fuel injectors should be replaced well replacing the engine and now the truck is having transmission issues of shuttering and making weird sounds. but was told by the shop manager that its due to my tires not being balanced properly but. I had them checked and still have the same issues. I suggest shopping at any other dealership and you will get treated better.
PLEASE DON'T MAKE THE SAME MISTAKE I MADE SHOPPING HERE
Poor Service and Communication, Good Selection
Reviewed by Pam C.
in Boston, MA
October 21, 2019
I went to Tracy to test drive a car found on Cars.com, and when that base model wasn't quite what I wanted the used car manager suggested a new acquisition. The car looked great (even before certification, cleaning, etc.), I was able to get a reasonable price with little negotiation, and the certified pre-owned warranty was better than other cars I was looking at.
Despite finding a great car that was in great shape, my experience after the initial visit was inconvenient, frustrating, and unnecessarily stressful. I tried to get in touch with the salesperson I initially spoke with in order to negotiate further and test drive the car (since it was not yet road-ready when I first saw it). I communicated my interest clearly, but I couldn't get in touch with either the salseperson or his manager for over two days despite the dealership being open and at least one of them working whenever I called or emailed. When I finally got in touch with the salesperson to make a deal he was uninformed, unhelpful, and generally unprofessional.
The cherry on top was driving in from out of town to learn that the car I had already purchased wouldn't be ready until next week. There was no effort to call me ahead of time to save me the better part of a day and a half-tank of gas. There wasn't even a confirmation call before the appointment (unless you count a text 5 minutes before as a confirmation call).
Overall, Tracy has been only vaguely helpful and wholly inconvenient. I would recommend looking elsewhere if you want to feel valued as a customer.
Awesome experience for my Silverado Purchase from
Reviewed by Brian S and Jessica S
in East Bridgewater Ma
March 26, 2018
Came in looking for a Silverado. Sales rep was very helpful showing us a nice truck. Put a deposit down and came back on Monday to close. There was a discrepancy on the down payment that would have affected the payment but the finance Manager Sean worked it out in our favor. I would buy here again.
