Commonwealth Motors in Lawrence including address, phone, dealer reviews, directions, a map, inventory and more

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1 Commonwealth Dr
Lawrence, MA 01841

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 5:00pm
Sat 7:00am – 12:00pm

Reviews of Commonwealth Motors

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

2387 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Lost all respect with your dealership!!

Reviewed by Pamela Caponette & Michael Caponette from HaverhillOctober 01, 2021

Was lied to right to my face. Have sent Charlie and Charlie Jr email's about situation of what happened with absolutely no response. I was horrified they allowed the person I am trying to help test drive a car off their lot that didn't have a license. Having bought at minimum 6 or more new cars never seen a manager treat myself with such a attitude. Always thought of your dealership was honest and treated people with respect. But after being there and being treated the total opposite very disappointed.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Extremely poor customer service

Reviewed by Jay from Methuen maJune 04, 2021

I don’t know what’s more pathetic buying five star reviews or the owners hostile attacks on serious and honest reviews.The salesman and the manager at Nissan were extremely rude and arrogant.I’ve heard from several people they had the same experience.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

HI Jay, We were unable to give you figure the other dealer you were purchasing from said your vehicle was worth as a lease return. We had no obligation to purchase this from you and were upfront and honest about the figure we could offer you, If not hearing the answer you wanted to hear is rude then we apologize and hope you are able to get all of society to answer you the way you want.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Shady rude staff and management

Reviewed by Cathy from Andover maJune 04, 2021

Terrible dealership. I was treated so poorly and I am appalled at how they treat you when you do not agree to their over priced vehicles. They are marking up vehicles 2000.00 due to a car shortage. I went to two other dealerships that still have incentives and 0 markup!! Shady dealership unprofessional staff.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

HI Jay, We were unable to give you figure the other dealer you were purchasing from said your vehicle was worth as a lease return. We had no obligation to purchase this from you and were upfront and honest about the figure we could offer you, If not hearing the answer you wanted to hear is rude th en we apologize and hope you are able to get all of society to answer you the way you want.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Commonwealth Motors

Commonwealth Motors dealerships are conveniently located in Lawrence MA just minutes away from Salem and Manchester NH. Commonwealth Motors has the area's largest dealer with selection of new Honda Chevrolet Volkswagen Kia and certified pre-owned vehicles from cars and trucks to vans and SUV?s. We are proud to serve customers from Massachusetts New Hampshire and Greater Boston area. If you are interested in buying or leasing a new or used Honda Chevrolet Kia VW or Nissan and need financing or lease Commonwealth Motors is the dealership to choose.

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