Commonwealth Motors

I've been going to Commonwealth Chevy for their service department for over 5 years. I have never felt so taken care of, even by specialty shops. The Shop manager, shop foreman, the shop techs are all top notch. I am never oversold, always completely informed and educated, and repairs are always one-and-done - because they get it right every time. Josh, Jon, and Justin are a power trio there and have worked magic over the years. My vehicle is now under extended warranty, and coverage can be tricky and sometimes lengthy to get all approvals. They took my car in while the approvals were in process and didn't make me wait for reimbursement to take it home, and ensured ALL major repairs were completed prior to expiration of extended coverage. Every time I am there, they go above and beyond to take care of me. A little kindness goes a long way in this world - Nothing is ever perfect - sometimes there are parts delays or warranty negotiations, etc. With this crew, I just give them my patience and trust. They have proven consistently that they will resolve every issue that arises, so that trust builds respect and friendship. Give these guys your trust. You'll be rewarded with lifelong, pain-free, worry-free service.

Fabulous- I was greeted by a friendly and knowledgeable person. The oil change was accomplished quickly. My coupon was honored. The waiting area was comfortable.

Finding the Chevrolet area of Commonwealth was difficult, so I went to Honda. Jeffrey was most polite in checking the stock # I presented, and we drove to the Chevy area whereupon I took a test drive. When I decided to make the purchase, he arranged for me to pick up the vehicle that afternoon. Poe at Chevy gave me the car tour, set up my phone, and showed me the various options. I am very happy with the vehicle, have a lot more to learn (!), and am happily doing that! The process was pretty smooth. I did accept the additional warranty/insurance policy, but I will be returning that with the $50 payment, per the contract. But Anthony was not heavy-handed about it; I simply didn't stick to my preference after awhile. All in all a very good experience.