Tucks Trucks

I bought a used truck from Tucks about a month ago and it was the best buying experience I’ve ever had. The sales team is straightforward and makes the buying process so quick and easy. I worked with Rick and Paul on the sales team and they were awesome. After I bought the truck the tonneau cover had an issue and Paul helped me out and got it right in for service and the service team was excellent as well. I wouldn’t go to any other dealership for a truck or gmc service. The Tucks team is the best!

What a frustrating situation, I drop my truck to fix a vac system issue. By the first time to approve the job the guy told me about $750. When I show up to pick up I was astonished with $1200 bill. That’s ok, I’m happy because the truck was fixed. No I’m not. Back 2 weeks after with the same kind problem and again, to be approved bu the call he said around $500, and guest what, another $1150 bill to fix the same kind problem with different parts because by the food time they said was able to find the real problem. Really disappointed. I have couple truck but I’ll will gonna find another place to fix them and bring that place to the court to have dome money back.

My days are busy and I can't make it to the dealership so I wind up dropping my truck off at night and when they call me to tell me it is finished I give them my credit card information over the phone they locked my keys in the truck they are very accommodating they're always Pleasant I've been going to talk for quite a few years. My wife took my truck in for an oil change and inspection sticker because I couldn't make it and she had time. She was very pleased with her experience saying the service advisors were very pleasant in fact she didn't even go sit in the waiting area she sat and talked to them