244 Washington St
Hudson, MA 01749

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Sales: 866-429-8701

Used Cars: 866-429-8701

Reviews of Tucks Trucks

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Sketchy service

Reviewed by Jeff Ladeau from Winchendon Mass November 16, 2023

7/21/23 Randy D (service manager?)sold us a used plow$3300 . 11/14/23 put plow on never used, no power at the control brought back to dealership where it was sold . Was told needs a new power cable on plow side was charged full charge . Asked Service Manager if any recourse on price ? Anything ? Nope sold as is ( broken) sketchy . I have ? The integrity of this service dept. with Randy at the helm .

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great Dealership

Reviewed by Lance D from Fitchburg MaNovember 20, 2021

I bought a used truck from Tucks about a month ago and it was the best buying experience I’ve ever had. The sales team is straightforward and makes the buying process so quick and easy. I worked with Rick and Paul on the sales team and they were awesome. After I bought the truck the tonneau cover had an issue and Paul helped me out and got it right in for service and the service team was excellent as well. I wouldn’t go to any other dealership for a truck or gmc service. The Tucks team is the best!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Disappointed

Reviewed by Jameson Dantas from Marlborough, MaNovember 06, 2019

What a frustrating situation, I drop my truck to fix a vac system issue. By the first time to approve the job the guy told me about $750. When I show up to pick up I was astonished with $1200 bill. That’s ok, I’m happy because the truck was fixed. No I’m not. Back 2 weeks after with the same kind problem and again, to be approved bu the call he said around $500, and guest what, another $1150 bill to fix the same kind problem with different parts because by the food time they said was able to find the real problem. Really disappointed. I have couple truck but I’ll will gonna find another place to fix them and bring that place to the court to have dome money back.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

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