Best Chevrolet

I first leased a Suburban through Aaron Markella in the fall of 2020. More recently, I purchased a new Silverado in 2023. My service appointment last weekv was my first with the dealership. Jillian Luboda, Best's Service Coordinator, was able to get me in for an oil change and sticker within a day. Service Advisor Kate Gemmill had my car ready within 45 minutes of my arrival. The dealership is clean and welcoming. I highly recommend Best Chevrolet for both sales and service.

Best Chevrolet” Is Anything But — Beware Before You Buy If I could give zero stars, I would. My experience with Best Chevrolet was not only disappointing — it was outright insulting. After purchasing a 2025 Chevy Equinox EV, I quickly found myself in a financial nightmare. When I returned for help or clarification, I was met with rudeness, deflection, and blatant misinformation. They had the audacity to suggest I roll over $14,000 in negative equity into another car — a move that would bury me in debt. When I raised legitimate concerns about the hidden costs of EV charging (like multiple $75–$100 holds every time I charge, which adds up to $400+ weekly), I was told, “How is that my problem?” and “You’re the customer — why didn’t you ask?” As if I’m supposed to know more about EV ownership than the people selling them? Even worse, I was falsely told that you can’t return a car in Massachusetts — which is untrue and manipulative. Instead of support, I got sarcasm and excuses. And when I asked about EV charging logistics, I was brushed off because “they’re not a charging company.” Best Chevrolet has no business selling EVs — or cars, frankly — if this is how they treat paying customers. Save yourself the stress and financial damage. There’s nothing “Best” about Best Chevrolet. I paid 35 for inspection that was NEVER done. They never charged the vehicle as they said they would, I never got the $220 NACS adapter i paid for. Make sure you get a car fax when purchasing from them i wouldn't trust them in being forthcoming with info, if you don't ask they won't tell.

My second time working with Steven and he was fantastic to work with in both instances!