350 Worcester Rd
Framingham, MA 01702

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Sales: 866-452-1354

Used Cars: 866-452-1354

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:30pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of Herb Connolly Chevrolet

Overall Rating:

4.3 (out of 5)

94% recommend this dealer

1745 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

This was my first time at Herb Connolly and it was an

Reviewed by Rob COctober 16, 2025

This was my first time at Herb Connolly and it was an impressive experience. From ease of scheduling online to the professionalism of the staff (Aeryn Kiewicz was my rep) to quotes provided on handheld devices to the waiting area which had a separate room which made it easier to get work done, everything about the experience was fantastic. Aeryn also did a great job of following up proactively a few days later with a quote for a replacement part that my vehicle needs.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Rob, thank you so much for your positive comments about Herb Connolly Chevrolet! We look forward to your next visit! Take care!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Excellent customer service experience!

Reviewed by Joseph Kasabula from FRAMINGHAM, MaSeptember 21, 2025

Excellent customer service experience! Mon Sept 11 called Sarah Hersee to schedule LOF, Tire rotation & State Inspection. Sarah scheduled me for 10:15 am Wed Sept 12. Joie Mullen, our trusted service adviser, informed me the State Multipoint Inspection revealed front brakes/pads/rotors needed to be replaced which was completed that day! Joie found the front tire had a leak coming from the rim and resealed the tire to the rim. The right front tire needing to be resealed shows the attention to detail Joie?s team shows. Years when I was on the road flying out Sunday night and returning Friday night Herb Connolly Chevrolet always help my wife care for our two cars in a way that made her safe and secure. Trusted service advisors, e.g. Joie Mullen, is the major reason for our dealership selection and continued patronage. Joie is our current service contact with at this dealership and has been extremely helpful. Always feel when I leave the dealership that the service was performed correctly and Service Advisors, e.g. Joie Mullen pay personnel attention to every service detail. Joie is truly a credit to the Herb Connolly dealership. Jason Martin, Service Manager, is exceptional! After the sale service is the key!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Joseph, we're happy you found our staff to be so supportive during your experience here at Herb Connolly Chevrolet. Thank you for choosing Herb Connolly Chevrolet and we hope to see you again.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Excellent customer service experience!

Reviewed by Joe KasabulaSeptember 18, 2025

Excellent customer service experience! Mon Sept 11 called Sarah Hersee to schedule LOF, Tire rotation & State Inspection. Sarah scheduled me for 10:15 am Wed Sept 12. Joie Mullen, our trusted service adviser, informed me the State Multipoint Inspection revealed front brakes/pads/rotors needed to be replaced which was completed that day! Joie found the front tire had a leak coming from the rim and resealed the tire to the rim. The right front tire needing to be resealed shows the attention to detail Joie’s team shows. Years when I was on the road flying out Sunday night and returning Friday night Herb Connolly Chevrolet always help my wife care for our two cars in a way that made her safe and secure. Trusted service advisors, e.g. Joie Mullen, is the major reason for our dealership selection and continued patronage. Joie is our current service contact with at this dealership and has been extremely helpful. Always feel when I leave the dealership that the service was performed correctly and Service Advisors, e.g. Joie Mullen pay personnel attention to every service detail. Joie is truly a credit to the Herb Connolly dealership. Jason Martin, Service Manager, is exceptional! After the sale service is the key!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Joe, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Herb Connolly Chevrolet. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Herb Connolly Chevrolet!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Herb Connolly Chevrolet

Herb Connolly Chevrolet has been serving the greater Boston area for over 100 years! As one of America's oldest continuously family owned automobile dealerships in the country we are proud to be a customer recommended establishment that always exceeds expectations to provide a fantastic car buying experience.

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