314 John Fitch Hwy
Fitchburg, MA 01420

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Sales: 978-386-3051

Used Cars: 978-386-3117

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Colonial West Chevrolet

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

2292 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Super easy deal and got the truck and price I was looking

Reviewed by trudell.gregDecember 05, 2025

Super easy deal and got the truck and price I was looking for. Made the entire experience enjoyable.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your kind words, Trudell! I'm glad to hear that you had such a positive experience at Colonial West Chevrolet of Fitchburg and found the truck and price you were looking for. Your satisfaction is our priority, and I appreciate you taking the time to share your feedback. We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Colonial West Chevy has been a great dealership for our

Reviewed by Jenbase1234December 02, 2025

Colonial West Chevy has been a great dealership for our family. We have all our vehicles serviced there, even if they are not Chevrolets!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your wonderful review, Jen! I'm thrilled to hear that Colonial West Chevrolet of Fitchburg has been a great choice for your family's vehicle servicing needs, regardless of the make. I appreciate your loyalty, and we look forward to continuing to provide excellent service for you and your family! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great fast professional service - highly recommend- will

Reviewed by Stephanie SDecember 01, 2025

Great fast professional service - highly recommend- will do all my car maintenance done there - thanks

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your fantastic review, Stephanie! I'm delighted to hear that you had a great experience with our fast and professional service at Colonial West Chevrolet of Fitchburg. I truly appreciate your recommendation, and our team looks forward to assisting you with all your car maintenance needs in the future. See you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Colonial West Chevrolet

At Colonial West Chevrolet our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales service and parts speak for themselves.

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