768 Washington St
Auburn, MA 01501
Sales Department
| Sun | 11:00pm – 5:00pm |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 7:00pm |
| Sat | 7:00am – 5:00pm |
See all dealerships near Auburn, MA that carry Chevrolet, GMC, Cadillac
Overall Rating:
3.6 (out of 5)
86% recommend this dealer
211 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
2019 Silverado 1500 LD
I was having transmission issues & brought my truck to the dealer (Diamond) where Amie set up an appointment. Later in the day she called to break the news: My transmission torque converter rendered my transmission inoperable and that there were no replacements; it would have to be completely rebuilt. The rear differential needed to also be replaced with a used one from the scrapyard as they didn?t have replacements & it was too hard to rebuild. While the dealer did an outstanding job, I can't believe GM hasn't recalled effected vehicles or reached out to its patrons.
Maximum rating = 5
Go see them!
This dealership is by far the most helpful. In my mind, I would?ve never been able to afford a new car. John Goucher explained all the benefits of buying new that no one had ever told me before! Him and his team worked with me to allow me to drive away with my dream car!
Maximum rating = 5
Very costly
Person that booked about was not available the day of repairs , after insisting to see that person for repairs to help with costs and services, discounts ,etc. a rebate from a previous visit was not sent in from same person. Learned that after calling rebate company. Very costly visit
Dealer Response
We have a schedule set for our service advisors to have a day off during the week. We have any and all information stored in the computer to assure a smooth transaction when customers arrive. With no information to recall your experience, it is very difficult to see what you're referring to. If possible, could you call Frank @ 508-832-0400? We would like to assist in any way we can. Thank you.
Maximum rating = 5
Diamond Auto Group - New and Used Chevrolet GMC Buick and Cadillac Dealer in the Worcester Area. We offer Free Tire Rotations Free Oil Changes and Free Batteries on any New or Certified pre-owned vehicle. Come visit us to test drive a vehicle speak to one of our experts or discuss financing options. Our large selection ensures that we have a vehicle for everyone no matter what it is you're looking for.
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