Colonial Chevrolet in Acton including address, phone, dealer reviews, directions, a map, inventory and more

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171 Great Rd
Acton, MA 01720

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Sales: 978-631-0635

Used Cars: 978-631-0619

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 5:00pm
Tue 9:00am – 5:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 5:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat Closed

Reviews of Colonial Chevrolet

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

1406 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great service

Reviewed by Dino from Acton, MADecember 05, 2021

Friendly staff. Prompt and speedy service. Courteous and knowledgeable team of professionals. Clean waiting area and well maintained parking lot. Best maintenance team in the Acton area.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Dino, It's great to hear that our serivce staff was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing our dealership! John Woodland General Manager jwoodland@colonialchevrolet.com

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

3.0 (out of 5)

I went for a warranty issue on both the transmission and...

Reviewed by davidjeldenDecember 02, 2021

I went for a warranty issue on both the transmission and the rear end. They did the tsp transmission flush. I am not satisfied they adequately addressed the issue with the excessive ring and pinion wear, the service tech wrote it up as a " clunk when shifting from reverse to drive". The tech reported normal. I have been driving and working on cars for 40 years, I know there is excessive wear in the rear end. I am not sure what will happen now that I'm out or warranty....I have never owned a vehicle that had so much ring and pinion wear after 50k miles.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We thank you for bringing this to our attention, David, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. John Woodland General Manager jwoodland@colonialchevrolet.com

Overall Experience 3

Customer Service 3

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Service was performed in a timely manor and done well....

Reviewed by DENNIS.MCNURLANDDecember 02, 2021

Service was performed in a timely manor and done well. It's always a pleasure to work with Rob.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for the kind words for Rob and our service department! We look forward to sharing your compliments with them, Dennis, and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Colonial Chevrolet

Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales service and parts speak for themselves. It is our goal to provide you with an excellent purchase and ownership experience.

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