Koons Chevrolet of White Marsh in White Marsh including address, phone, dealer reviews, directions, a map, inventory and more

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10207 Philadelphia Rd
White Marsh, MD 21162

Get Directions

Sales: 410-698-1152

Used Cars: 410-698-1429

Hours Toggle

Sales Department

Sun Closed
Mon 10:00am – 9:00pm
Tue 10:00am – 9:00pm
Wed 10:00am – 9:00pm
Thu 10:00am – 9:00pm
Fri 10:00am – 9:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Koons Chevrolet of White Marsh

Overall Rating:

4.8 (out of 5)

94% recommend this dealer

1360 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great Dealership and Outstanding Service

Reviewed by John Gamble from Towson, Maryland May 16, 2022

Great customer service! Very Professional. They made the car purchasing process was very easy! I've purchased three vehicles from this location. I wouldn't go any other place!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thanks, John, for the five-star review for Koons White Marsh Chevrolet! We are so glad that our customer service has kept you coming back. Congrats on your third purchase! Enjoy it, and we'll see you down the road.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

It was a good experience.

Reviewed by Joe Schmigel May 11, 2022

It was a good experience. Josh & staff were very professional. I had my Bolt within a day. It drives great! Only issue was waiting 3+ hours for Enterprise rental car.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Joe, thank you for the great review! We are so glad to hear that you had a successful service experience working with Josh and the Koons White Marsh Chevrolet team. We apologize for the delay with your rental vehicle and will be sure to keep this feedback in mind for the future. If there is anything more we can do to assist you or better your visit, please feel free to give me a call. Best, Christian Stark - Customer Relations Manager - 410-931-8600 x1120

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The service department is amazing !

Reviewed by lisa.michell.1030May 11, 2022

The service department is amazing ! Charlie, who is the manager was kind, professional and knowledgeable. I had some major damage to my car and they gave me a great price. I was referred to this dealership because Bob Bell on Northpoint Blvd was so rude. I am so glad I took the advice to call this location. The shuttle drivers Tony and Steve were also very friendly. This will be the place I go to for my next vehicle.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your review, Lisa. We appreciate your kind words about Charlie here at Koons White Marsh Chevrolet! It makes us happy that you found everyone on our team to be friendly and helpful. See you again next time!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Koons Chevrolet of White Marsh

Koons brings the experience of buying a new or used car right to your front door with in-home delivery! Tailor your shopping experience the way YOU want it. Shop, apply for financing and even upload documents from the comfort of your home. You can request a virtual walk-around or schedule an appointment to take a look at the vehicle in person. Buy your next car your way at Koons!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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