111 Frederick Ave
Thurmont, MD 21788

Get Directions

Sales: 240-215-3852

Used Cars: 240-215-3968

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 7:30pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:30pm
Tue 7:00am – 7:30pm
Wed 7:00am – 7:30pm
Thu 7:00am – 7:30pm
Fri 7:00am – 7:30pm
Sat 7:00am – 6:00pm

Reviews of Criswell Chevrolet of Thurmont

Overall Rating:

4.6 (out of 5)

95% recommend this dealer

625 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

RJ was responsive and initiated the call in reference to

Reviewed by JEEPRMEDICJanuary 06, 2026

RJ was responsive and initiated the call in reference to trading in my 2020 Gladiator. We were in the market for a New Wagoneer/Grand Cherokee/Durango as our 2014 Durango was out of warranty and although a GREAT car, we were looking to trade up. We had not driven a Wagoneer and other dealers said due to a recall we couldn't. Ray was responsive, allowed me to test drive a Wagoneer, and appraised our Durango. We did not have finance information, however we were preapproved by Chase and knew we could get financing once we decided on which car would suite our needs and budget. I am a long time Jeep customer (1987) and even though the Wagoneer doesn't always receive favorable write ups I have come to rely on CDJR products as this is Jeep #6 and I have other CDJR also. Andrew Thomas gave the information needed for the First Responder Discount (28 years Fire Captain/Paramedic) Diane assisted with the financial portion (quick and Easy). This is the second Criswell purchase (2020 Gladiator Rubicon) and I hope to return in the future for additional purchases. ***Vehicle was purchased for CDJR Dealer

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great service and communication!

Reviewed by Sara.greavesJanuary 05, 2026

Great service and communication! RJ was very responsive from the start! Quick and efficient process, would recommend!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I want to thank Mike Boyce and Chad Ewan.

Reviewed by mrpoff75January 02, 2026

I want to thank Mike Boyce and Chad Ewan. They were great to work with and did whatever necessary to get me in the vehicle I wanted. I would highly recommend. Looked at a vehicle on Saturday and was driving away in it on Tuesday.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Criswell Chevrolet of Thurmont

We listen and you matter because We're Driven by YOU! Check out our customer reviews and see why your friends and neighbors are shopping at Criswell Automotive. Criswell began as a family owned Chevrolet dealership in Gaithersburg in 1972. Today we're still a family owned and operated business that has expanded to two locations and multiple dealerships including Chrysler Jeep Dodge RAM Honda Nissan FIAT Commercial Trucks and Isuzu Trucks.

At Criswell you the customer are our first priority. Criswell's goal is to lead the way in providing our customers with outstanding sales and service.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top