807 Rockville Pike
Rockville, MD 20852

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Sales: 301-900-4174

Used Cars: 301-900-4174

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 4:00pm

Reviews of Ourisman Chevrolet of Rockville - Curbside pickup and home delivery available

Overall Rating:

4.2 (out of 5)

81% recommend this dealer

457 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had an excellent service experience with Mark Griffin

Reviewed by Fiker KDecember 19, 2025

I had an excellent service experience with Mark Griffin as my car advisor. He was professional, attentive, and kept me well informed throughout the entire service process. Mark clearly explained the recommended services, timelines, and costs, making everything easy to understand. The service was completed efficiently, and he made sure all my questions were answered before I left. I really appreciate his honesty and customer-focused approach, and I would highly recommend Mark for anyone needing vehicle service assistance.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

HORRIBLE HORRID BAD YOU NAME IT!

Reviewed by Anonymous from Silver Spring,MDNovember 30, 2025

HORRIBLE HORRID BAD YOU NAME IT! THEY GAVE ME WRONG DIAGNOSTICS WRONG ESTIMATES AND JUST DIDNT EVEN DO THEY JOB CORRECTLY PLEASE DONT WASTE YOUR TIME WITH THESE IMBECILES

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We’re sorry to hear about your experience and the frustration it caused. This is not the level of service we want for our customers, and we’d like the chance to review what happened. Please contact our GM, Henry, at hpanjshiri@ourismancars.com or reach out to ChevRockFeedback@ourismancars.com, so we can assist you directly.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Kasheem was an awesome salesman.

Reviewed by natbug61November 25, 2025

Kasheem was an awesome salesman. Everyone else involved made the car buying process easy, from the manager to Leo who did the financing.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for the five stars and for choosing us! We’re thrilled to hear Kasheem, our management team, and Leo made your car-buying experience smooth and enjoyable. We appreciate you and look forward to helping you again down the road. Enjoy the new ride!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Ourisman Chevrolet of Rockville - Curbside pickup and home delivery available

At Ourisman Chevrolet of Rockville customer's satisfaction is our number one concern. Ourisman Chevrolet of Rockville is an award winning auto dealer bringing expert automotive experience to customers throughout Maryland including Washington DC Gaithersburg and Bethesda. For over 100 years thousands of customers have come to Ourisman Chevrolet of Rockville to shop New Chevy vehicles Pre-owned and Certified Pre-owned vehicles.

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