Ourisman Chevrolet of Rockville - Curbside pickup and home delivery available in Rockville including address, phone, dealer reviews, directions, a map, inventory and more

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807 Rockville Pike
Rockville, MD 20852

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Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 6:00am – 7:00pm
Tue 6:00am – 7:00pm
Wed 6:00am – 7:00pm
Thu 6:00am – 7:00pm
Fri 6:00am – 7:00pm
Sat 7:00am – 4:00pm

Reviews of Ourisman Chevrolet of Rockville - Curbside pickup and home delivery available

Overall Rating:

4 (out of 5)

78% recommend this dealer

112 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Awesome experience

Reviewed by Deborah Pittman from Baltimore. MDDecember 01, 2021

Awesome experience Everyone was friendly and attentive Didn't think I will walk all day with a car But haven't Bruce and Omar made my experience awesome Keep up the good work fellas Great dealership

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

GREAT EXPERIENCE!

Reviewed by Donna Perry from Silver Spring, MdNovember 05, 2021

From first call to salesman Tomas , Managers and finance . I always by my cars here Service is top rate !!! Even General Sales Manager Cammeron Mayberry was on hand to make my buying experience like coming home !!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

3.0 (out of 5)

All Salesman not the same

Reviewed by Diamond from Silver Spring, MDOctober 31, 2021

I'm not sure where to start. Well, yes, I must say that the salesman, Michael Timmons, is outstanding! He's not pushy at all. Actually, I've never encountered a car salesman like him. For a minute, I thought that I wanted to change to another more aggressive salesman but then discovered after continued dealing with him, that I actually liked his personality and preferred his approach compared to salesman that I've dealt with in the past and I was glad that I was making the purchase from him. I'm very happy with my purchase of the 2015 Nissan Rogue Select! Now for my complaint. They supposedly got the car cleaned and ready for me to drive off the lot. However, when I drove the car home that same night, suddenly the Tire Pressure Warning light came on. This should have been checked when preparing the car for me to takeover. I texted the sale manager, Jeff Wells, and told him about it. I told him that I bought this car because I'll need to drive a long distance trip for the next 5 days to work a job. Therefore, I'm concerned about this warning light. He said that the tire pressure light was due to the change in the weather temperature and it should go out by morning. It didn't go out the next morning! So I called Michael Timmons that morning and asked him about the tire pressure warning light. He explained that one of the tires pressure is low so I needed to get it checked at a service station before I take my trip. Because he gave me the correct information about the tire pressure warning light, I was able to pull right into a nearby Costco and get all the tire pressures checked and corrected and the light went out immediately! My question is, why didn't the sales manager, Jeff Wells, tell me this. He said he's been in business for 40 years so I know he knows about cars. The answer that he gave me about the tire pressure didn't make any sense. What's good about this dealership is Mr. Michael Timmons and I recommend anyone purchasing a car to deal with him!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 4

Customer Service 3

Buying Process 4

Quality of Repair 3

Maximum rating = 5

About Ourisman Chevrolet of Rockville - Curbside pickup and home delivery available

At Ourisman Chevrolet of Rockville customer's satisfaction is our number one concern. Ourisman Chevrolet of Rockville is an award winning auto dealer bringing expert automotive experience to customers throughout Maryland including Washington DC Gaithersburg and Bethesda. For over 90 years thousands of customers have come to Ourisman Chevrolet of Rockville to shop New Chevy vehicles Pre-owned and Certified Pre-owned vehicles.

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