1940 E Joppa Rd
Parkville, MD 21234

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Sales: 443-219-2711

Used Cars: 443-219-2711

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 3:00pm

Reviews of Jerry's Chevrolet

Overall Rating:

4.7 (out of 5)

89% recommend this dealer

892 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Horrible dealership, the sales person didn?

Reviewed by Melanie Bishop from Bel Air, MDNovember 17, 2025

Horrible dealership, the sales person didn?t help me set up my new car, or go over the suv and didn?t even know where the flashers were, he Googled and YouTubed, idiot!! My car had 7 miles on it and broke down 5 and 7 days later and this idiot told my husband new cars come with bugs. Idiot, people buy new not to buy other people?s issues. Other employees were asleep at desks, I had second thoughts about buying from this dealer and should have walked. They didn?t even detail my car claiming their car wash was down, find a house, bucket, something. I have left two messages for the dealership manager to call me and three weeks later, not a word!! Go elsewhere

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for your feedback. We're very sorry to hear that you had a bad experience with our sales team. This is not the standard of service we aim to provide, and we would like the opportunity to learn more about what happened and make things right. Please contact our general manager at jhenry@jerrysautogroup.com at your earliest convenience so we can address your concerns.

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Maximum rating = 5

5.0 (out of 5)

Very excellent customer service and Best price I have

Reviewed by Shahbaz Ahmed November 17, 2025

Very excellent customer service and Best price I have ever got. Definitely recommend others for their new purchase. Very impressed

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for the fantastic review! We're thrilled to hear that you had a smooth and awesome experience with us, and we truly appreciate you recommending us. Enjoy your new vehicle!

Overall Experience 5

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Maximum rating = 5

5.0 (out of 5)

Wonderful Service and Friendly environment.

Reviewed by Purnell Kelly from Baltimore, MDNovember 03, 2025

Wonderful Service and Friendly environment. I enjoyed the quick and clean environment. This is an excellent company and very professional. I plan to purchase a car in the future for this organization.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We truly appreciate you taking the time to share your positive experience! It makes our day to know you received very good customer service and found our waiting area clean and comfortable. Our team works hard to ensure every job is done well, and we're so glad to hear you'll be returning. Thanks for choosing Jerry's!

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Maximum rating = 5

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