AutoNation Chevrolet Laurel in Laurel including address, phone, dealer reviews, directions, a map, inventory and more

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500 Washington Blvd S
Laurel, MD 20707

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Sales: 877-338-2599

Used Cars: 888-242-3112

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 3:00pm

Reviews of AutoNation Chevrolet Laurel

Overall Rating:

4.5 (out of 5)

89% recommend this dealer

324 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

One of the best dealers I have dealt with since 2016. The...

Reviewed by odell.normanJune 26, 2021

One of the best dealers I have dealt with since 2016. The service department has been good to my family all the time, every time.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

As usual the staff treated me very well and kept well...

Reviewed by jlmaafd159June 26, 2021

As usual the staff treated me very well and kept well informed about everything

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Update !!! I dropped my car off for service May 14 ( I...

Reviewed by MamayaJune 02, 2021

Update !!! I dropped my car off for service May 14 ( I just bought this car a month ago) and told me they were going to send it somewhere else to fix mind you they never gave me a rental and couldn’t even give me a date when it would be done . Through all this time since I dropped it off I been trying to get a hold of them and nobody has called me back and when they answer the lady said they are busy always. So yesterday was june1 she said the same thing except now she tells me that they won’t be taking any calls !!! I’m like are you serious!!! What the xxxx!!! So guess what now had to explain to my boss that I had to go look for my car and that I will be late to work!! So I go there and the service department guys were rude to me and told me they don’t know anything about nothing and that they don’t know what to tell me so I go walk around the building and guess what I see my car parked around the building and I come back and ask them and then they say oh I had no idea it was there !! So they were lying to me all this time telling me that my car was at another shop and that they didn’t know why they were taking long ! The whole time it’s been parked in their building !!! So now I’m waiting at the dealership for a manager !!! Mind you I been waiting for this manager since 8 and it 11am on a Wednesday !! This has to be the most terrible place ever how could they treat customers like this ... and it looks like I’ll be wasting my time here and miss work for this BS !!

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hi Mamaya, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (240) 583-1495 -- we hope to hear from you soon.

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About AutoNation Chevrolet Laurel

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

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