Williams Chevrolet in Elkton including address, phone, dealer reviews, directions, a map, inventory and more

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2 Automotive Blvd
Elkton, MD 21921

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Reviews of Williams Chevrolet

Overall Rating:

4.2 (out of 5)

88% recommend this dealer

16 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Don't buy here. They can't fix their own vehicle

Reviewed by Dave Marcotte from Nottingham, PaAugust 18, 2021

We have brought our 2021 Colorado in FOUR TIMES to repair the touch screen. When we picked up the truck tonight we hadn't even pulled out of the parking space and the screen went out again. TERRIBLE Service department. Would never recommend this dealer.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

worst dealer experience in my life

Reviewed by Chevy Guy from Middletown, DE.July 13, 2020

After 2 hours they told me they couldn't do an alignment. They said I needed to purchase a new Tire monitor system for $350 on a 1 year old $65000 truck. They left candy bar wrappers in my vehicle, and didn't mark the net service date/mileage... I left and went directly to another Chevy dealer who fixed everything within a few minutes, including the Tire Monitor System, at NO CHARGE because of what I went through @ Williams. They just don't know what they are doing.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Great service dept

Reviewed by Jeff Goldstein from Middletown, DEApril 29, 2020

I just moved to the area and was looking for a Chevy dealership for both my wife's car ('16 Cruze) and mine ('13 Equinox). The service dept is professional, courteous and very efficient. When its time for our next car, we'll certainly look first at Williams Chevy when we go shopping.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again for taking the time to leave us this information about your recent visit. Take care!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

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