12421 Auto Dr
Clarksville, MD 21029

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Sales: 410-988-2351

Used Cars: 410-505-4760

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Koons Clarksville Chevy GMC

Overall Rating:

4.5 (out of 5)

87% recommend this dealer

591 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Service Advisor Dave Hammond was great to work with.

Reviewed by Rick January 29, 2026

Service Advisor Dave Hammond was great to work with. He answered my questions, and double checked for warranty coverage and any available discounts. Dropped the vehicle off at 8am for a throttle body replacement, and it was done by early afternoon. I was contacted by both phone and text when service was completed.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, we are delighted to see this rating! Have a great day!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

I've used Koons Clarksville multiple times in the past

Reviewed by Edward Glover from Columbia, MDJanuary 21, 2026

I've used Koons Clarksville multiple times in the past for my 2016 C7 Corvette and never had an issue. I brought it in on Monday 1/19/2026 for a regular oil change. All was well until I received the bill... $254!! I was told that they used Mobile 1 oil Synthetic Oil like it was the holy grail! $166 for less than 10 quarts of oil. Note... my C7 is not a Z51 which requires 9 quarts. Either way... that's ~ $16/quart. WTH?? You can buy 5 qts at AutoZone or Walmart for $30 or less. Sadly... I was never told how much to expect for the oil change. Won't happen again.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi Edward Glover, thank you for sharing your experience with us. I apologize for the unexpected cost of your oil change and understand your frustration regarding the pricing of Mobile 1 synthetic oil. We strive for honesty and reliability in our service, and I will ensure our team communicates pricing more clearly in the future. We appreciate your loyalty and hope to provide you with a better experience next time.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Good experience with Koons GMC of Clarksville MD.

Reviewed by bruceJanuary 08, 2026

Good experience with Koons GMC of Clarksville MD. Jason was a superb salesman and has been following up with regarding an Owners Manual issue. Very appreciative.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Koons Clarksville Chevy GMC

Koons brings the experience of buying a new or used car right to your front door with in-home delivery! Tailor your shopping experience the way YOU want it. Shop, apply for financing and even upload documents from the comfort of your home. You can request a virtual walk-around or schedule an appointment to take a look at the vehicle in person. Buy your next car your way at Koons!

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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